Apartment Business Manager

Job Description

Job Description

Business Manager (Affordable) – Metro East Senior Park | Santa Ana, CA

Who We Are: Founded in 1975, CONAM Management operates in 10 states, across 26 key metropolitan markets, supporting over 60,000 apartment units of both affordable and conventional housing. Our growing team of over 1,700 associates is dedicated to maintaining and enhancing the quality of life for our residents. At CONAM , we foster a collaborative, team-oriented culture where our associates thrive and are valued for their expertise and commitment.

What We Are Looking For:
We are seeking a Business Manager (Assistant Community Manager) to support the day-to-day operations of our affordable apartment community at Metro East Senior Park in Santa Ana, CA . This role will involve both on-site accounting and leasing responsibilities, with the Business Manager also acting as the person-in-charge when the Community Manager is absent.

This is a full-time position with full benefits. Pay range: $22.00 - $24.00

Key Responsibilities:

• Manage the financial operations of the apartment community, including accounts payable, accounts receivable, and processing rent payments.
• Support the Community Manager with all aspects of asset management, including the implementation of budgets, financial reports, and cost control measures.
• Oversee the leasing process for available apartments, from initial inquiries to move-ins, ensuring a smooth and positive experience for new residents.
• Maintain and update accurate resident files, ensuring compliance with company policies and affordable housing regulations.
• Ensure that the community is operating at maximum occupancy by engaging with prospective residents, conducting apartment tours, and processing applications and manage wait lists.
• Handle resident relations by addressing concerns, providing excellent customer service, and fostering a positive living environment.
• Ensure that all leased apartments are properly documented and maintain accurate move-in/move-out records.
• Collaborate with the Community Manager to enforce community policies and regulations, ensuring compliance with fair housing laws and affordable housing guidelines.
• Perform general office tasks including scheduling, answering resident inquiries, and managing resident communication.
• Assist with organizing resident events and building community relationships.
• Be prepared to assume the role of person-in-charge in the absence of the Community Manager, ensuring the continued smooth operation of the community.
• Other duties as assigned.

Who You Are: (Requirements of the Position)

• You have 1-2 years of experience in affordable housing or apartment property management.
• You have a strong understanding of the day-to-day operations of a multi-family apartment community, including leasing, financial reporting, and resident services.
• You can provide exceptional customer service and can effectively multitask in a fast-paced environment.
• You have excellent communication skills, both verbal and written, with the ability to interact with residents, vendors, and team members professionally.
• You have proficiency in MS Word, Excel, and Outlook; experience with Yardi and/or MRI is a plus.
• You are physically able to lift and carry items weighing up to 25 pounds.

Why You'll Love Working Here:
CONAM Management Corporation is more than just a job — it’s a career where you can grow and be recognized for your expertise in Property Management. We offer a competitive pay, comprehensive benefits package , that make working at CONAM even more rewarding.

Our benefits include:

• Medical, dental, vision insurance
• Pet insurance
• Life insurance and identity theft protection
• Paid sick and vacation time
• 401(k) plan with company match
• Flexible Spending Accounts (FSAs)
• Employee Assistance Program (EAP)
• Additional perks: Service award days, floating holiday, early earned wage access and more

At CONAM , we pride ourselves on our culture of excellence and commitment to fostering an inclusive, diverse, and supportive work environment.

Additional Information:

• This position is contingent upon passing a background check, employment verification, and drug screening.
• CONAM will consider qualified applicants with criminal histories in a manner consistent with the requirement of the law.
• We are an Equal Opportunity Employer and encourage all qualified candidates to apply.

Ready to make an impact?
If you're excited about joining a team that values your skills and offers great benefits, click “APPLY” .

Pay Bands : Pay bands are established based on geographic location, internal equity, market conditions, and candidate qualifications. We provide competitive compensation based on experience and qualifications.