Community Relations Coordinator

Job Description

Job Description

Compensation: $58000.00–$72000.00 per year plus commissions

LOVE YOUR WORK. JOIN OUR TEAM.

A community, not a facility. Highgate Senior Living takes a holistic, person-first approach and encourages independence. We treat residents and team members like family. This is your opportunity to support our mission and positively impact the lives of seniors and their families.

About the role

Guide families through one of life’s biggest decisions by sharing Highgate’s lifestyle, care, and community.

Drive the sales process—build relationships, host tours and events, and grow move‑ins.

What you’ll do

• Manage inquiries, tours, and follow‑up through the CRM

• Plan and host marketing events and outreach

• Track competitive intel, pricing, and positioning

• Coordinate move‑in logistics with internal teams

• Own pipeline reporting and sales metrics

Skills & attributes

• Excellent communication—in person, phone, virtual, and email

• Empathy and persistence with a customer‑first mindset

• MS Office + CRM comfort; organized and goal‑oriented

• Ability to balance shifting priorities and deadlines

• Relationship builder who thrives on helping others

Relatable experience

• Direct sales roles in services or hospitality

• Marketing, networking, or community outreach

• Senior living or healthcare exposure

Qualifications

• At least 21 years of age

• 2+ years in direct selling roles

• Valid driver’s license with qualifying abstract

• Current negative TB test; background check clearance

Why join Highgate

We offer more than a job—we offer a mission.

• 401(k) with matching

• Employee referral bonuses

• Competitive pay: (see above)

• Full benefits package

• Growth pathways and internal promotions

• Positive, inclusive, values-driven culture

Join a workplace that values heart, purpose, and community. Apply today — we’d love to meet you.