SVP - AI Infrastructure Solution Engineer

Modis is seeking an SVP – AI Infrastructure Solution Engineer for a Direct Hire position with a client located in New York, NY . Ideally looking for applicants with a solid background in the financial services industry.

Salary Range: $150,000k to $180,000k annually + benefits. The Salary may be negotiable based on experience.

Sr. Specialist, Incident Management - Corporate Treasury job responsibilities include:

• Engineering Strategy & Architecture
• Define and execute the engineering vision and technical roadmap for enterprise infrastructure automation initiatives.
• Lead the adoption of Applied AI and Generative AI technologies to improve operational efficiency and user experience.
• Drive API-first architecture, integration standards, and governance across internal platforms and enterprise applications.
• Evaluate emerging technologies and recommend solutions aligned with business transformation objectives.
• Design scalable, reusable automation frameworks and intelligent service delivery capabilities.
• Lead development of conversational AI solutions capable of resolving a significant percentage of internal infrastructure support requests.
• Build and scale automation capabilities supporting infrastructure domains such as access management, applications, network services, and platform operations.
• Drive implementation of AI-powered solutions across multiple engagement channels, including tickets, chat, and voice.
• Establish metrics and KPIs to measure automation effectiveness, adoption, service quality, and business impact.
• Ensure all AI agents and automation solutions align with enterprise governance and platform standards.

To fulfill this role the Incident Management Coordinator will be required to:

• Leadership Experience
• 10+ years of progressive software engineering experience.
• 5+ years leading engineering organizations, technical programs, or transformation initiatives.
• Proven experience managing multiple engineering teams across locations and disciplines.
• Demonstrated success delivering large-scale enterprise technology transformation programs.
• AI & Automation
• Experience implementing Applied AI, Generative AI, or intelligent automation solutions in enterprise environments.
• Large Language Models (LLMs)
• Retrieval-Augmented Generation (RAG)
• AI/ML pipelines
• Conversational AI platforms
• AI governance and responsible AI practices
• Experience measuring, optimizing, and scaling automation programs.
• Application Development

Qualifications

• Experience within financial services, banking, or highly regulated enterprises.
• Experience leading enterprise help desk, infrastructure operations, or service automation initiatives.
• Background building omnichannel customer or employee support solutions.
• Experience with enterprise AI platforms and agent-based architectures.
• Advanced degree in Computer Science, Engineering, or related discipline.

If you are interested in this SVP – AI Infrastructure Solution Engineer job in New York, NY , then please click APPLY NOW. For other opportunities available at Modis go to .If you have questions about the position, please contact Varun Mahajan at View phone number on click.appcast.io or View email address on click.appcast.io.

Equal Opportunity Employer/Veterans/Disabled

Benefits include but are not limited to:

• 401(k) with match
• Comprehensive medical insurance (PPO, HSA)
• Dental insurance (PPO)
• Vision assistance
• Three weeks of Paid Time Off to Start; Accumulating Structure Afterwards
• Paid Holidays Off

Available paid leave may include Paid Sick Leave, where required by law; any other paid leave required by Federal, State, or local law; and Holiday pays upon meeting eligibility criteria.

To read our Candidate Privacy Information Statement, which explains how we will use your information, please visit Website Privacy Policy | Modis.

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

· The California Fair Chance Act

· Los Angeles City Fair Chance Ordinance

· Los Angeles County Fair Chance Ordinance for Employers

· San Francisco Fair Chance Ordinance