Account Director (Agency)

Job Description

Location: Need someone in the Maryland or Virginia area

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- day to day is remote but will require approximately 10 in office days per year

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Position Summary

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We are seeking a strategic, relationship-driven Account Director to lead a portfolio of client accounts across Maryland and Virginia. This role owns the development and delivery of integrated marketing strategies, strengthens senior-level client partnerships, guides cross-functional teams, and supports account profitability and growth.

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What You’ll Do

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• Lead strategic planning, client communications, and day-to-day account management for a portfolio of approximately three to five accounts.
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• Translate client business objectives into clear, actionable marketing and communications strategies.
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• Direct the development and execution of integrated campaigns across digital, social, print, direct mail, broadcast, point-of-sale, and other relevant channels.
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• Develop and manage scopes of work, project plans, budgets, timelines, and forecasts to support account profitability.
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• Serve as a trusted advisor to senior client stakeholders by identifying opportunities, anticipating needs, and delivering thoughtful recommendations.
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• Partner with creative, media, digital, and production teams to deliver high-quality work on time and within budget.
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• Present strategic recommendations, campaign plans, performance updates, and new ideas with confidence and clarity.
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• Identify opportunities to expand client relationships through proactive planning, referrals, and value-added services.
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• Contribute to new-business efforts through research, strategic input, proposal development, and presentations.
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• Monitor marketing trends, competitive activity, and emerging technologies to bring relevant insights to clients and internal teams.
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• Mentor and support junior account team members while fostering a collaborative, accountable working environment.
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Qualifications

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• Bachelor’s degree in marketing, communications, business, or a related field; equivalent professional experience will be considered.
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• Five to seven years of agency or client-services experience, including leadership of integrated marketing initiatives.
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• At least three years of management, leadership, or team-development experience.
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• Demonstrated expertise in strategic account management, relationship management, project management, and budget oversight.
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• Experience working across both digital and traditional marketing channels.
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• Strong understanding of performance marketing and the ability to connect marketing activity to measurable business outcomes.
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• Excellent written, verbal, presentation, and client-facing communication skills.
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• Ability to manage multiple priorities, navigate changing client needs, and remain composed under tight deadlines.
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• Proactive, resourceful, solutions-oriented approach with strong attention to detail.
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• Collaborative leadership style with the ability to work independently and contribute effectively to a high-performing team.
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What Success Looks Like

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• Clients view the organization as a trusted strategic partner.
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• Projects are delivered on time, on budget, and at a high creative and strategic standard.
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• Account profitability, client satisfaction, and growth opportunities are actively managed.
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• Internal teams have clear direction, effective communication, and the support needed to do their best work.
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