Intake Specialist - Home Health

Intake Specialist-Home Health & Hospice

At Transition Home Healthcare and Pathways Hospice, our associates are our most valuable asset. Each associate provides a service that directly or indirectly affects patients, families, other team members, and the public. We strive to excel in providing the highest quality healthcare and customer service possible, which is incumbent upon the excellence and commitment of our leaders and caregivers.

We are looking for a self-driven, organized individual who understands that in order to provide outstanding customer service to our patients, we must ensure that they have a great experience from the start!

Benefits:

• Very competitive pay
• Generous paid time off (PTO) and holidays
• Medical
• Dental
• Vision
• Company-paid life insurance & LTD/AD&D insurance
• Short-term disability
• Supplemental insurances (hospital indemnity, cancer policies, legal plans, & more!)

Primary responsibilities will be:

• Providing an outstanding admissions experience for our patients
• Communicating effectively with patients, family members, case managers, healthcare providers, and co-workers
• Providing education to patients and family members regarding their home healthcare experience
• Reviewing patient charts and ensuring information is clearly communicated to the patients care team
• Serving as a point of contact throughout the admissions process
• Ensuring coordination of care with other team members

Must-haves to be considered for this position:

• 1 year of intake experience (home health/hospice)
• Ability to multi-task with high volume referrals
• Insurance verification and multi hospital portals (experience is a must)
• Proficient on all Microsoft Office software (Word, Excel, PowerPoint, Outlook)
• LVN is a plus but not mandatory
• Experience with HCHB EMR

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.