Sales Operations Analyst

Sales Operations Analyst

We're looking for a Sales Operations Analyst to join our LA based team! If you're a problem-solving pro, an analytical thinker, a team player and can speak the language of data - we want to hear from you!

About ZURU

ZURU is on a mission to disrupt across industries, challenge the status quo and catalyst change through radical innovation and automation advances. This is in play in different pillars of the company: ZURU Toys are re-imagining what it means to play; ZURU Tech is shaping a better future by leading the next building revolution; ZURU Edge is pioneering new generation FMCG brands to better serve modern consumers.

Founded in 2003 by EY Entrepreneur of the Year and World Entrepreneur Hall of Fame brothers Nick and Mat Mowbray, ZURU has quickly grown to a team of over 5000 direct and indirect members across more than 30 international locations.

One of the largest toy companies in the world, globally recognized and award-winning brands include Bunch O Balloons, Mini Brands, XSHOT, Rainbocorns and Smashers. Our global FMCG brands include MONDAY Haircare, Rascals, BONKERS, Gumi Yum Surprise, and more!

For more information, visit zuru.com

What You'll Do

Data & Financial Analysis

• Provide analytical support for retailer-level sales performance and proactive SKU management.

• Build weekly, monthly and seasonal forecasts that drive growth and manage excess inventory.

• Maximise POS performance through in-stock management and End of Selling Period inventory transition.

• Analyse and summarise item and brand performance, publishing your findings and insights to the wider business.

• Prepare ad-hoc reports in response to business needs.

• Analyse product assortment and child-level performance to recommend the optimal product mix.

• Research, analyse and publish relevant industry and market trends.

• Build and maintain Profit and Loss statements - analysing revenue, cost and margin by product, brand, class and category to support informed recommendations.

Customer-Facing Interaction

• Collaborate with Inventory/Demand Planners and Buyers to optimise inventory management.

• Engage with ZURU's VP of Sales, Commercial, Marketing and Operations teams to keep the business aligned.

• Present sales, operations and financial data to the retailer's team during key meetings.

Support

• Support Sales in Line Review, JBP, forecasting and Buyer's meeting preparation.

• Address requests from Sales, Commercial and Marketing teams regarding POS information.

• Prepare and distribute accurate weekly and monthly POS reports, reviewing them with specific sales teams to surface actionable insights.

Design & Innovation

• Identify opportunities for improved efficiency and more timely communication of business performance.

• Document key processes and best practices for sharing across teams.

• Map inefficiencies and waste, then propose and implement scalable solutions.

The annual salary range for this position is $85,000 to $100,000.

Please note this role is based in-person in our LA office.

What You'll Gain

• Real ownership of retailer-level analysis from the start - your forecasts, P&Ls and insights will be used by senior leaders to make commercial decisions, not filed away.

• Direct exposure to retail customers and to ZURU's Sales, Commercial, Marketing and Operations teams, building the commercial judgement and stakeholder skills that take most analysts years to develop.

• Hands-on development of your analytical toolkit - SQL, data visualisation, forecasting and P&L analysis.

• Exposure to an ever-expanding and far-reaching business across a wide variety of sectors and industry groups, giving you a first-hand view of market practices, challenges and trends, and how data drives decisions across a global business.

• A clear runway to grow. As ZURU is on such a fast growth trajectory, high performers move quickly into broader scope and greater responsibility.

What You'll Bring

• Two to three years in an analytical or commercial role in retail or CPG. Sales analysis, category management, demand planning, buying or finance all count.

• Experience with retailer POS or sell-through data, and a working grasp of how inventory, forecasting and assortment decisions move sales.

• Strong Excel and working SQL. Familiarity with data visualisation, Python and ETL is useful.

• The habit of asking what the numbers actually mean, not just reporting them.

• Clear writing and speaking, with real experience presenting to senior stakeholders and external customers.

• Attention to detail and comfort working with large, messy datasets.

• A degree in Business, Finance, Economics, Analytics, Statistics, Supply Chain, Mathematics or a related field.

Why ZURU is right for you

ZURU moves fast, thinks big, and sets ambitious goals. We're not your typical 9-to-5. Our teams are made up of talented people who enjoy solving complex problems, taking ownership, and continuously raising the bar. If you're excited by making a real impact, learning at pace, and being surrounded by people who challenge you to grow, you'll likely thrive at ZURU.

ZURU's approach to ways of working

We believe the best ideas come from working closely together. Our teams adopt an office-first mindset enabling fast collaboration, quicker decision-making, and stronger team connections. While flexibility may be available depending on the role, location and business needs, most positions are based in the office, where we can innovate, learn from one another, and move quickly as a team.