Operations Analyst

the company helps people stay better connected with the things they love. the company's edge cloud platform enables customers to create great digital experiences quickly, securely, and reliably by processing, serving, and securing our customers' applications as close to their end-users as possible — at the edge of the Internet. The platform is designed to take advantage of the modern internet, to be programmable, and to support agile software development. the company's customers include many of the world's most prominent companies, including GitHub, Yelp, Paramount, and JetBlue.

We're building a more trustworthy Internet. Come join us.

Posting Open Date: 9/9/26

Anticipated Posting Close Date: 12/9/26

Job posting may close early due to the volume of applicants.

Operations Analyst
The Executive Planning & Operations team solves critical strategy, planning, and execution challenges across the company. We are looking for a curious and proactive Operations Analyst to partner with leadership in Engineering, Product Management, Analytics, Finance, Program Management, Product & Engineering Operations, and others to develop and manage engineering, financial, and technical processes, execute key operational cadences, and drive successful business outcomes.

What You'll Do:

Manage and mature multiple key cross-organizational processes including Product Lifecycle, Engineering Ops, software capitalization, and others

Operationalize and mature emerging processes around FinOps and cloud spend management

Instill discipline and consistency within the Product and Engineering teams in terms of operational methodologies and documentation, working with Senior Director & VP level resources

Work closely with cross-functional resources as primary point of contact to improve communications, enhance visibility, and measure results of different strategic portfolios

Champion tooling and process improvements that help the team and the company scale

What We're Looking For:

4+ years in business operations or other key functions including business process improvement, and product or engineering teams (bonus points for both)

Strong attention to detail within big picture context

Demonstrated ability to lead team initiatives by influence

Experience effectively communicating across multiple levels including distributed teams

Focus on results and outcome, not just process for process sake

Strong action bias, preference for execution and incremental improvements

Ability to document and train a variety of stakeholders on new and revised processes

A history of putting structure around ambiguity

We'll be super impressed if you have experience in any of these:

Experience working with engineering in a Tech organization

Experience leveraging AI to automate and scale

Experience presenting to executives and leadership

Ability to independently plan and execute on multiple strategic initiatives or projects

Functional knowledge of financial, sales, or other core business metrics; experience with program management methodologies

Work Hours:
This position will require you to be available during core business hours.

Work Location(s) & Travel Requirements:

San Francisco, CA

Denver, CO

New York City, NY

the company currently embraces a largely hybrid model for most roles which allows employees flexibility to split their time between the office and home.

This position may require travel as required by your role or requested by your manager.

SF / LA Fair Chance Ordinance Statement
Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Salary:
The estimated salary range for this position is $102,780.00 - $137,040.00.

Starting salary may vary based on permissible, non-discriminatory factors such as experience, skills, qualifications, and location.

This role may be eligible to participate in the company's equity and discretionary bonus programs.

Benefits:
We care about you. the company works hard to create a positive environment for our employees, and we think your life outside of work is important too. We support our teams with great benefits that start on the first day of your employment with the company. Curious about our offerings?

We offer a comprehensive benefits package including medical, dental, and vision insurance. Family planning, mental health support along with Employee Assistance Program, Insurance (Life, Disability, and Accident), a Flexible Vacation policy and up to 18 days of accrued paid sick leave are there to help support our employees. We also offer 401(k) (including company match) and an Employee Stock Purchase Program. For 2026, we offer 12 paid local holidays, 12 paid company wellness days.

Why the company?

We have a huge impact.
the company is a small company with a big reach. Not only doour customershave a tremendous user base, but we also support a growing number ofopen source projects and initiatives.Outside of code, employees are encouraged to share causes close to their heart with others so we can help lend a supportive hand.

We value diversity.
Growing and maintaining our inclusive and diverse team matters to us. We are committed to being a company where our employees feel comfortable bringing their authentic selves to work and have the ability to be successful -- every day.

We are passionate.
the company is chock full of passionate people and we're not 'one size fits all'. the company employs authors, pilots, skiers, parents (of humans and animals), makeup geeks, coffee connoisseurs, and more. We love employees for who they are and what they are passionate about.

We're always looking for humble, sharp, and creative folks to join the the company team.
the company is committed to ensuring equal employment opportunity and to providing employees with a safe and welcoming work environment free of discrimination and harassment. Our employment decisions are based on business needs, job requirements and individual qualifications. All qualified applicants will rece

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