Senior Warehouse Manager

Job Description

Job Description

Senior Warehouse Manager

Frozen product only earns trust if it leaves the dock at the right temperature, on the right truck, and on time. This role owns that standard across a multi-site direct-store-delivery operation serving Southern California retailers with frozen foods. You will turn daily receiving, storage, and load-out into a reliable promise for drivers, customers, and the households who buy these brands.

Performance Objectives

• Hold outbound accuracy at 99.5% or better and release loads on time so routes leave full, correct, and inside the published window.
• Protect product integrity: eliminate avoidable temperature excursions and hold shrink inside target through rotation, cycle counts, and cold-chain controls.
• Raise labor productivity year over year without treating overtime as the default fix.
• Reduce recordable incidents and near-misses by running daily safety observations, equipment standards, and a real stop-work culture.
• Keep inventory variance within agreed tolerance through weekly counts, same-week root-cause closes, and clean receiving-to-putaway.
• Staff, train, and retain a shift team that can carry peak summer volume without service misses.
• Coordinate with transportation so trailer use, returns, and credits do not stall the dock.

Environment & Resources

You lead warehouse supervisors and hourly associates across distribution centers that support a regional DSD fleet. You report to operations leadership, with authority over schedules, slotting, and operating procedures. You will use the warehouse and route systems already in place, plus a defined budget for racking, material-handling equipment, and cold-storage upkeep.

Essential Qualifications

• Proven leadership of a frozen or temperature-controlled warehouse, with results you can cite in accuracy, shrink, or on-time shipping.
• Hands-on command of FIFO, cycle counting, and cold-chain records that hold up to customer and regulatory review.
• Experience building schedules and standards for a multi-shift team through seasonal volume spikes.
• A safety record you can explain: observations, incident reduction, and equipment accountability.
• Comfort coordinating with drivers and dispatch in a direct-store-delivery model.
• Ability to read labor, inventory, and service numbers and act the same day.

Why This Role

• You own the warehouse standard for a service-first DSD network, not a back-office support seat.
• The product is visible and unforgiving: frozen foods that lose value the moment the cold chain slips.
• The culture is long-running and family-style, measured by service and safety rather than slogans.
• You will shape how multiple distribution centers run as volume grows with major brand partnerships.
• Safety is a daily operating habit here, not an annual training event.