Account Manager

Primary Location: Grandview Heights, OH United States of America Full-time positions starting Spring/Summer 2027 For more than a century, we’vebeen doing what others cannot. As the global leader in Lean AI supply chains – which combines the power of expert people, our operating model and industry leading technology – we drive smarter decisions and stronger results. Here, we bring people and technology together so you can take on complex challenges and make ameaningful impact every day. At C.H. Robinson, we’ve reimagined our entry-level Account Manager role to create an accelerated pathway for high-potential new graduates.From day one, you’ll be immersed in high-impact, customer-facing work, leveraging data and innovation to shape supply chain solutions and growth strategies. As part of our24-monthProgram, you’llbenefit from structured training, cross-functional rotations, and mentorship that prepare you to take ownership of customer accounts within your first year.By the end of the program, you’ll be confidently managing customer relationships with the skills, judgment, and commercial foundation needed to deliver measurable value for customers. At C.H. Robinson, we believe that in-person collaboration is key to driving innovation and achieving success. In this role, you will work on-site with your peers four days a week, fostering creativity and producing impactful results through face-to-face interactions, with flexibility to work remotely one day a week. Duties and Responsibilities The duties and responsibilities of this position consist of, but are not limited to, the following: Developbroad supply chain expertise by learning industry fundamentals (modes, capacity, pricing, service, and customer operations) through structured training, mentorship, and real-time problem solving. Build and maintain trust-basedrelationshipswith a portfolio of customersbyunderstandingwhat matters to their business and helping solve real supply chain challenges that affect their daily operations. Own shipment execution end to end,from planning through delivery,using digital and AI enabled insights to anticipate risk, inform decisions, and deliver reliable outcomes for customers. Leverage data analytics and technologytoidentify trends, uncover root causes, and turn insights into improvements in service, cost, and reliability. Participate in customer business reviews and planning sessions, working withexperiencedAccount Managers,gradually taking on ownershipidentifyingopportunities such as new lanes, service expansions, and value-added solutions. Collaborate with sales, pricing, operations, and capacity teams and rotate through key functional areas, building a strong internal network and a deep understanding of how decisions are made across the business. Embrace an ownership mindset in your work;proactively engage in improving processes, removing operational friction, and implementing best practices. Other duties or responsibilities as assigned according to the team and/orcountryspecific requirements. Required Qualifications Bachelor’s degree completed or in progress, with graduation expected by summer 2027 Experience using customer perspective to guide decisions and actions Preferred Qualifications: Ability to manage multiple priorities in a fast-paced, deadline-driven environment Strong analytical, problem-solving, and data-driven decision-making skills Enjoy solutions-driven work by leveraging appropriate tools to evaluate and make recommendations Excellent communication and interpersonal skills to build rapport with customers and work effectively across teams Proven leadership or team involvement in internships, projects, or student organizations demonstrating teamwork, influence, and problem-solving Values a diverse and inclusive work environment We value an environment where you can grow by challengingyourself, and are supported with the potential for internal promotion – within Sales, Global Forwarding, Operations, Account Management or other areas – so you can discover new interests, develop your strengths, and reach your life goals. Compensation Range $24.28 - $54.99 Full-time positions starting Spring/Summer 2027 For more than a century, we’vebeen doing what others cannot. As the global leader in Lean AI supply chains – which combines the power of expert people, our operating model and industry leading technology – we drive smarter decisions and stronger results. Here, we bring people and technology together so you can take on complex challenges and make ameaningful impact every day. At C.H. Robinson, we’ve reimagined our entry-level Account Manager role to create an accelerated pathway for high-potential new graduates.From day one, you’ll be immersed in high-impact, customer-facing work, leveraging data and innovation to shape supply chain solutions and growth strategies. As part of our24-monthProgram, you’llbenefit from structured training, cross-functional rotations, and mentorship that prepare you to take ownership of customer accounts within your first year.By the end of the program, you’ll be confidently managing customer relationships with the skills, judgment, and commercial foundation needed to deliver measurable value for customers. At C.H. Robinson, we believe that in-person collaboration is key to driving innovation and achieving success. In this role, you will work on-site with your peers four days a week, fostering creativity and producing impactful results through face-to-face interactions, with flexibility to work remotely one day a week. Duties and Responsibilities The duties and responsibilities of this position consist of, but are not limited to, the following: Developbroad supply chain expertise by learning industry fundamentals (modes, capacity, pricing, service, and customer operations) through structured training, mentorship, and real-time problem solving. Build and maintain trust-basedrelationshipswith a portfolio of customersbyunderstandingwhat matters to their business and helping solve real supply chain challenges that affect their daily operations. Own shipment execution end to end,from planning through delivery,using digital and AI enabled insights to anticipate risk, inform decisions, and deliver reliable outcomes for customers. Leverage data analytics and technologytoidentify trends, uncover root causes, and turn insights into improvements in service, cost, and reliability. Participate in customer business reviews and planning sessions, working withexperiencedAccount Managers,gradually taking on ownershipidentifyingopportunities such as new lanes, service expansions, and value-added solutions. Collaborate with sales, pricing, operations, and capacity teams and rotate through key functional areas, building a strong internal network and a deep understanding of how decisions are made across the business. Embrace an ownership mindset in your work;proactively engage in improving processes, removing operational friction, and implementing best practices. Other duties or responsibilities as assigned according to the team and/orcountryspecific requirements. Required Qualifications Bachelor’s degree completed or in progress, with graduation expected by summer 2027 Experience using customer perspective to guide decisions and actions Preferred Qualifications: Ability to manage multiple priorities in a fast-paced, deadline-driven environment Strong analytical, problem-solving, and data-driven decision-making skills Enjoy solutions-driven work by leveraging appropriate tools to evaluate and make recommendations Excellent communication and interpersonal skills to build rapport with customers and work effectively across teams Proven leadership or team involvement in internships, projects, or student organizations demonstrating teamwork, influence, and problem-solving Values a diverse and inclusive work environment We value an environment where you can grow by challengingyourself, and are supported with the potential for internal promotion – within Sales, Global Forwarding, Operations, Account Management or other areas – so you can discover new interests, develop your strengths, and reach your life goals. Compensation Range $24.28 - $54.99 The base pay range displayed on the job posting reflects the minimum and maximum base pay for this specific location. Your individual base pay within this range is determined by job-related skills, experience, and relevant education or training. Compensation details listed in this posting reflect the base pay only and do not include additional variable compensation. Here at C.H. Robinson, we’re building an inclusive workplace where all employees feel they belong. Equal Opportunity C.H. Robinson is proud to be an Equal Opportunity Employer. We are committed to a workplace and performance culture that reflects the strengths of our worldwide marketplace. We value unique experiences and diverse backgrounds of our people within our company, our business relationships, and our communities. We’re committed to providing an inclusive environment, free from harassment and discrimination, where all employees feel welcomed, valued and respected. EOE\Disabled\Veteran Benefits Your Health, Wealth and Self Your total wellbeing is the foundation of our business, and our benefits support your financial, family and personal goals. We provide the top-tier benefits that matter to you most, including: Three medical plans which include Prescription drug coverage Enhanced Fertility benefits Flexible Spending Accounts Health Savings Account (including employer contribution) Dental and Vision Basic and Supplemental Life Insurance Short-Term and Long-Term Disability Paid observed holidays 2 paid floating holidays for U.S. hourly employees Flexible Time Off (FTO) offered to U.S. salaried employees — no accruals and no caps. Paid Time Off (PTO) offered to all other employees in the U.S. and Canada Paid parental leave Paid time off to volunteer in your community Charitable Giving Match Program 401(k) with 6% company matching Employee Stock Purchase Plan Plus a broad range of career development, networking, and team-building opportunities Learn more about our benefit offerings on ourBENEFITS & WELLBEING page #J-18808-Ljbffr C.H. Robinson Europe BV