Business Development Representative

Business Development Representative

Our mission is to build the next-gen CRM. As a BDR your main objective is to be the first spark for our future customers, turning cold curiosity into momentum from first hello to discovery call.

Competencies

This is not about ticking boxes or tallying years of experience. It is something deeper. The people who thrive here share a few things:

• Curiosity: Always learning, and learning quickly, whether it's about new prospects, our product, technology, client success, or the sales process. Open to feedback and thriving on it.
• Perceptive and focused: Alert to what people say, with a knack for asking the right questions and listening intently. Extraordinary communication, presentation, and interpersonal skills.
• Results driven: Setting clear goals and achieving them. Self-motivated to succeed, and to succeed in the right way. Creating relationships and deals that last.

Our existing team come from diverse backgrounds, but a few things tie us together:

• A proven track record of at least 12 months in B2B sales, SDR, BDR, or talent acquisition
• A strong academic background, usually with standout extracurricular achievements such as competitive sports
• A desire to take on a bigger challenge and a no excuses mindset

Trajectory

You will have responsibility from the get-go, and an accelerated career path awaits. Within Planhat, we're the engine room that drives growth. For our prospective customers, we're the front-of-house and the all important first introduction to the company. The BDR team are comfortable blending long-term thinking and short-term pragmatism, whether:

• Identifying prospects and conducting outreach through calls, emails, and LinkedIn
• Building strong relationships with Customer Success leaders across our key markets
• Qualifying, then prioritizing the needs and aspirations of executives across different industries, seniority levels, and company sizes
• Laying the groundwork for customer discovery calls for Account Executives with prospects across SMB, Midmarket, and Enterprise

From there the path accelerates. You progress toward more senior roles and greater responsibility, with a clear route toward becoming an Account Executive. You build entrepreneurial skills at the forefront of a growing business rather than reading about it, take on leadership opportunities as the team scales, and gain exposure across markets and potentially across our offices in the USA and EMEA.

Definition of Success

• You have taken on real responsibility from day one and earned the trust of the team around you
• You are consistently hitting and exceeding your meeting and pipeline targets
• You are generating high quality qualified pipeline that converts into discovery calls and revenue for Account Executives
• You are seen as a trusted partner by the AE team and by Customer Success leaders across your markets
• You are turning outreach into relationships and deals that last

The Business Development Team

The engine that fuels Planhat's pipeline, running disciplined high-volume outreach across channels every day and qualifying prospects on need, urgency, and fit. We build core skills in discovery, value messaging, and objection handling, and hand off well-prepared meetings to AEs with the context they need to win.

Boston

A city built around its universities, and the research and talent that come with them. A small hub with high energy, where the work runs wider than any one title.

About Us

We're building the operating system for autonomous companies. The future enterprise is autonomous. Commercial processes that today depend on human effort - servicing, retaining, expanding, selling and supporting — will increasingly be automated. The companies that make this transition will pull ahead. The ones that don't won't survive. Planhat exists to make that transition real. We started bootstrapped. Customer-funded, built on discipline instead of venture capital. That foundation shaped everything: how we build, how we sell, how we think about the long game. Today, Planhat is the agentic customer platform of choice for 700+ companies — powering close to 10 million commercial relationships worldwide and billions of dollars runs through our platform. Wiz, Revolut, Nasdaq, Synthesia, Workday and Dropbox run their customer revenue through Planhat every year. The shift driving all of this: business is moving to an outcome economy. Companies of the future will not buy software alone anymore — they want outcomes, and they renew or consume more when they get them. That changes everything about what enterprise software needs to be. The winners will be the ones who build the context layer - a deep, structured, living picture of their business reality. Process automation deployed by operators — not advisors. The outcome gap is the opportunity. Context is the moat. Deployment is the differentiator. We're building all three. Our team spans the globe, anchored by offices in Los Angeles, London, and Stockholm. Join us.