General Manager (CRE)

Job Title: General Manager (CRE)

Department: CRE

Reports to: Regional Director

Job Type: Exempt

Arch Amenities Group

Wellness-driven. Hospitality-focused.

Arch partners with owners, operators, and developers to transform spas, fitness centers, meeting and event spaces, clubs, and residential amenities into vibrant destinations that foster connection, wellness, and belonging. Our mission is to create spaces where people thrive.

If you're looking to grow with an organization that leads in hospitality, wellness, and lifestyle services, Arch is a place to do what you love and build a career with purpose. Join the team shaping the future of the amenity experience.

We are seeking a dynamic, entrepreneurial-minded General Manager to lead The Breakroom-a one-of-a-kind, state-of-the-art office amenity and bar located in the heart of San Francisco's Market Street corridor.

This is not a traditional office amenity role. The BRKRM at 555 is designed to redefine workplace hospitality and social experience, blending premium food & beverage, interactive recreation, and curated programming into a destination that drives community, engagement, and energy within a Class A office environment.

The General Manager will own the experience, with responsibility for operations, financial performance, team leadership, and guest experience. This role requires someone who can seamlessly operate at the intersection of hospitality, commercial real estate, community engagement, and corporate fitness.

Position Summary

• Food & beverage execution
• Hospitality and guest experience
• Programming and event activation
• Sports and fitness center operations
• Meeting and event management
• Financial performance and P&L ownership
• Team development and culture

Key Responsibilities

1. Business Ownership & Leadership

• Serve as the primary operator and owner of The BRKRM at 555 Market street
• Drive strategy, performance, and continuous improvement across all functions
• Build and maintain a high-performing, service-oriented team culture
• Partner with ownership and stakeholders on vision, growth, and innovation

1. Bar Operations & Food Service (Core Focus)

• Lead all aspects of the bar program, including staffing, inventory, compliance, product development, and service standards
• Oversee the execution of the facility's food services in partnership with the Bar Manager
• Manage the daily operations of the café which include barista-curated coffee drinks, pastries, snacks, and beverages
• Work with local vendors to collaborate on menu offerings and promotions
• Ensure exceptional execution in a high-volume, high-expectation environment
• Develop beverage programming that enhances the venue's identity and drives revenue
• Maintain strict adherence to all alcohol laws, safety, and operational controls
• Oversee the execution of the facility's food services in partnership with the Bar Manager.

1. Hospitality & Guest Experience

• Deliver a best-in-class hospitality experience that blends professionalism with energy and creativity
• Set and uphold service standards across all touchpoints
• Actively engage with guests to build community and repeat visitation
• Focus on "hyper-attentiveness" as the north star for service expectations.

1. Programming & Activation

• Curate and execute events, activations, and experiences that bring The Breakroom to life
• Collaborate with tenants, corporate partners, and community groups
• Ensure a vibrant, ever-evolving calendar that differentiates the venue

1. Sports and Fitness Operations

• Oversee all recreational, sports, and fitness amenities within The Breakroom
• Ensure safe, engaging, and well-maintained activity spaces and equipment
• Develop programming that encourages participation and community engagement

1. Meeting and Event Management

• Manage booking, coordination, and execution of meetings and private events
• Deliver seamless, high-quality experiences tailored to corporate tenants and guests
• Partner with clients to customize offerings and maximize utilization of space

1. Operations Management

• Oversee day-to-day operations including staffing, scheduling, and vendor management
• Ensure smooth coordination across bar, floor operations, and activity spaces
• Maintain a safe, clean, and highly functional environment

1. Financial Performance

• Own P&L, budgeting, and forecasting
• Drive revenue through bar performance, events, and programming
• Manage costs across labor, product, and operations

Essential Function

Seldom

Occasionally

Frequently

Stationary Position -- Sitting or Standing

X

Active Position -- Walking, jogging, running

X

Use of hands/fingers -- Operate, Use, Inspect, Place, Detect, Position, Prepare, activate

X

Climb/Balance -- Stairs, ladders, ropes, equipment, beams

X

Stoop/kneel/crouch or crawl -- Position self, move

X

Talk/hear -- communicate, detect, converse with, discern, convey, express oneself, exchange information

X

See -- Detect, determine, perceive, identify, recognize, judge, observe, inspect, estimate, assess

X

Carry weight, lift -- Move, transport, position, put, install, remove -- 50 lbs or less

X

Carry weight, lift -- Move, transport, position, put, install, remove -- 50 lbs or more

X

Exposure to -- Exposed, work around, chemicals, odors, smells, noise, indoors or outdoors, heat, cool.

X

DISCLAIMER

The employee must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodation will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship. Job descriptions typically change over time as requirements and employee skill levels change. Supervisors may revise and/or add duties to reflect these changes. The Employer retains the right to change or assign other duties to this position.

Arch Amenities Group, LLC is an Equal Opportunity / Affirmative Action employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state or local laws. Arch Amenities Group, LLC is also committed to working with and providing reasonable accommodation to individuals with disabilities. Please let your recruiter know if you need accommodation at any point during the interview process.