Collections Coordinator

Collections CoordinatorThe Collections Coordinator ensures that the assigned customer base is paying within invoice due dates.Essential Functions:Proactively research billing issues and work with appropriate business partners to resolve themRecognize repeated billing issues and take proactive steps to identify the root causeFollow all processes for invoicing and collecting invoiced amountsIncrease cash flow and reduce bad debt for assigned customer baseContact customers on past due transactions, make arrangements for payments to bring account current and follow up to ensure obligations are satisfiedCollect, manage and provide resolution of outstanding invoices from past due accounts to ensure the appropriate aging targets are metWork customer deductions to ensure units and claims are being processed timely according to Crane Aerospace & Electronics policiesResearch and analyze accounts prior to initiating contact; Reviews payment history and evaluate past collection effortsRelease credit holds as applicable on sales orders in assigned customer base after reviewing customer worthiness and past payment historyWork with sales and customer service to resolve invoice to purchase order discrepancies delaying payment and record a call note in OracleMaintain effective working relationships with all levels of management to ensure customer disputes are resolved and handled appropriately while at the same time maintaining customer relationsMake late stage collection calls and attempts to resolve prior to placementPerform other special projects and duties as assignedAny other task assigned by supervisor or managementMinimum Qualifications :Experience: 2-5 years accounts receivable experience, or equivalent combination of education and experienceKnowledge: Knowledge of the purchase order to cash processSkills/Abilities: Proficient in Windows Office with an emphasis in ExcelEducation/Certification: High school diploma or equivalentEligibility Requirement:This position requires access to controlled data or information and therefore only US persons will be considered. As a US Department of Defense contractor, we are bound by the International Traffic in Arms Regulations (ITAR).Working Conditions :Standard office environmentWork requires substantial visual concentration on detailWorking conditions are normal for a manufacturing environmentManufacturing operations may require the use of safety equipment to include but not limited to: eye safety glasses, gowning, masks, hearing protectors, heel/wrist straps and any other required PPEMay be exposed to unusual environmental conditions such as loud noises, cold temperatures, confined spaces, dust or fumesStanding: 10% *percentage is approximate and may vary depending on work taskSitting: 90% *percentage is approximate and may vary depending on work taskLifting (in pounds): up to 10 poundsPushing (in pounds): up to 10 poundsMental/Visual: use of computer, calculator, filing cabinetsWorkspace: cubicle/deskSalary Range: $28.24/hr. - $35.27/hr.Several factors contribute to actual salary, including experience in a similar role or performing comparable job responsibilities, skills, training, and other qualifications. Some roles may be eligible for participation in performance-based bonus programs.This description has been designed to indicate the general nature and level of work being performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.Crane Company. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, gender, sexual orientation, general identity, national origin, disability or veteran status.