Medical Scheduler
LivWell Health LLC
Remote Medical Scheduler
We are seeking a detail-oriented and organized Remote Medical Scheduler to join our healthcare team. The ideal candidate will be responsible for managing patient appointments, coordinating schedules for medical staff, and ensuring smooth daily operations from a remote setting (after initial training). Key responsibilities include scheduling and managing patient appointments efficiently, handling high volumes of phone calls and emails, maintaining accurate and up-to-date patient records, collaborating with healthcare clinicians and administrative staff, processing appointment changes, cancellations, and reschedules promptly, ensuring compliance with patient confidentiality regulations, and responsible for sending patients necessary paperwork for their appointments.
Qualifications include a high school diploma required; associate's or bachelor's degree preferred, minimum of 2 years of experience in a healthcare setting, preferably in a scheduling role, proficiency in medical scheduling software and EMR systems, strong knowledge of medical terminology and insurance procedures, excellent communication and customer service skills, ability to multitask, prioritize work, and maintain a high level of accuracy, and strong organizational and time management skills.
Skills and attributes include attention to detail with the ability to manage complex schedules remotely, excellent interpersonal skills for interacting with patients, healthcare providers, and staff via phone and email, ability to work independently while maintaining productivity in a remote environment, proficiency in data entry and basic computer skills, and strong problem-solving abilities to address scheduling conflicts and patient concerns.
Work environment includes a full-time remote position, 40 hours per week, flexible schedule may be required to accommodate patient needs across different time zones, and home office setup with reliable internet access is essential (company will provide equipment to be successful).
Vacancy posted 2 days ago
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