Accounts Receivable Specialist

Location: Houston, TX – Onsite Schedule: Monday – Friday | Standard Business Hours Position Summary U.S. Legal Support is seeking a reliable, customer-focused, and highly organized Accounts Receivable Specialist to support high-volume collections and client account management. This role is responsible for engaging with a portfolio of legal firms to ensure timely invoice payment, reduce days sales outstanding (DSO), and deliver exceptional customer service. The ideal candidate thrives in a fast-paced, performance-driven environment and brings strong communication, problem-solving, and time management skills. Essential Duties And Responsibilities Manage a portfolio of 700–1,000 client accounts, driving timely collections and reducing assigned DSO. Conduct high-volume outbound phone and email outreach, averaging up to 70 firms per day in a performance-based environment. Process payments, create disputes, and resolve Tier 1 billing inquiries accurately and efficiently. Research and resolve invoice discrepancies, coordinating with internal field offices as needed. Schedule and conduct systematic follow-ups, escalating delinquent accounts to leadership when appropriate. Maintain professional, courteous, and solution-focused communication with all clients. Accurately document collection efforts and account activity within internal systems. Perform additional duties and special projects as assigned. Qualifications & Requirements High school diploma or equivalent required. Minimum of 1 year of relevant work experience (accounts receivable, collections, customer service, or billing support). Strong verbal and written communication skills. Exceptional organizational skills with the ability to prioritize in a high-volume environment. Customer-focused mindset with professional phone presence. Strong attention to detail and problem-solving skills. Work Location & Schedule Location: Houston, TX – Onsite Schedule: Monday – Friday | Standard business hours Benefits & Perks At U.S. Legal Support, we believe in taking care of our team. We offer a comprehensive benefits package, including: Medical, dental, and vision insurance Paid parental leave LifeLock identity protection Pet-friendly workplace Team engagement activities and events Career development opportunities #J-18808-Ljbffr