Senior Payroll Manager US & Canada

Senior Payroll Manager - Americas Located in Westlake, Texas office

Who We Are

Solera is a global leader in data and software services that strives to transform every touchpoint of the vehicle lifecycle into a connected digital experience. In addition, we provide products and services to protect life’s other most important assets: our homes and digital identities. Today, Solera processes over 300 million digital transactions annually for approximately 235,000 partners and customers in more than 90 countries. Our 6,500 team members foster an uncommon, innovative culture and are dedicated to successfully bringing the future to bear today through cognitive answers, insights, algorithms, and automation. For more information, please visit solera.com.

The Role

We are seeking a highly experienced and results-driven Senior Payroll Manager, Americas to lead end-to-end payroll operations across North and South America, including the United States, Canada, Mexico, and LATAM countries. This role is responsible for ensuring accurate, compliant, and timely payroll delivery across a complex multi-country, multi-entity environment while strengthening controls, improving vendor performance, standardizing processes, and supporting payroll transformation initiatives. The ideal candidate brings deep payroll expertise, strong regional leadership, sound payroll accounting knowledge, and the ability to influence cross-functionally across HR, external payroll providers, Finance, Legal, and IT. This role requires a leader who can operate above day-to-day processing, drive accountability across the region, and build scalable payroll operations that support compliance, employee experience, and business growth.

Key Responsibilities

• Lead payroll operations across the Americas region, including the United States, Canada, Mexico, and South America/LATAM countries.
• Develop and execute the payroll strategy for the Americas region, ensuring alignment with organizational objectives, compliance requirements, and operational excellence goals.
• Provide regional oversight for payroll accuracy, timeliness, compliance, controls, vendor performance, and service delivery.
• Lead, develop, and mentor payroll specialists and vendor partners responsible for country-level payroll execution across the Americas region.
• Establish consistent payroll governance, escalation protocols, documentation standards, and control expectations across the Americas region.
• Partner with HR, Finance, Legal, Tax, Treasury, IT, and external payroll providers to ensure payroll processes are compliant, efficient, and aligned to business needs.
• Serve as the regional payroll leader and primary advisor to Finance, HR, and executive stakeholders on payroll-related risks, compliance matters, and transformation initiatives.
• Oversee payroll accounting activities, including payroll reconciliations, journal entry support, accrual review, variance analysis, and audit documentation.
• Drive regional payroll process standardization, automation, centralization, and continuous improvement to reduce manual work, improve controls, and increase scalability.
• Monitor payroll vendor performance, service levels, issue resolution, and contractual accountability across the region.
• Support internal and external audits by ensuring payroll documentation, approvals, reconciliations, and control evidence are complete and accurate.
• Act as the regional escalation point for complex payroll issues, compliance risks, system challenges, and cross-functional process gaps.

Qualifications & Experience

• 10+ years of progressive payroll experience, including leadership of complex multi-country payroll operations.
• 5+ years of payroll leadership experience, including direct or matrixed management of payroll teams, vendors, and cross-functional stakeholders.
• Experience overseeing payroll across the Americas region, including U.S., Canada, Mexico, and/or LATAM payroll environments.
• Strong knowledge of U.S. and Canadian payroll regulations, with demonstrated ability to manage or oversee country-specific payroll compliance across additional jurisdictions.
• Strong understanding of payroll accounting, including journal entries, reconciliations, accruals, variance analysis, and financial reporting impacts.
• Experience working with third-party payroll providers such as ADP, including vendor governance, issue escalation, service level management, and process improvement.
• Experience leading payroll transformation, centralization, automation, or shared services initiatives preferred.

Skills & Competencies

• Strong attention to detail and commitment to accuracy and compliance.
• Proven problem-solving skills with the ability to analyze complex payroll issues and implement solutions.
• Excellent communication and stakeholder management skills; able to influence across all levels of the organization.
• High level of integrity and ability to manage confidential information.
• Strong organizational skills with the ability to prioritize and meet tight deadlines.
• Continuous improvement mindset with a focus on automation, efficiency, and scalability.
• Customer-service orientation with a focus on employee experience.
• Experience leveraging AI and automation tools to improve payroll accuracy, reporting, issue resolution, and process efficiency while maintaining strong controls, compliance, and data privacy.
• Regional payroll leadership and governance.
• Cross-functional influence across HR, Finance, Legal, IT, Tax, and Treasury.
• Ability to manage ambiguity and lead through transformation.
• Strong control mindset with focus on SOX, audit readiness, documentation, and risk mitigation.
• Vendor governance and service-level accountability.
• Executive-level communication and escalation management.
• Ability to develop scalable processes across multiple countries and legal entities.

Preferred

• Certified Payroll Professional (CPP) or Fundamental Payroll Certification (FPC).
• Experience supporting payroll transformations, system implementations, or centralization efforts.
• Exposure to global payroll environments or shared services models.

Additional Information

• Ability to work flexible hours during payroll cycles and critical periods.
• May occasionally require extended hours to support payroll deadlines.

Why This Role Matters

This role is critical to ensuring employees are paid accurately and on time while strengthening compliance, improving processes, and supporting the organization’s broader finance transformation initiatives.

Benefits

• Competitive Salary with Bonus Opportunities
• Paid Time Off
• Comprehensive Medical, Dental and Vision Benefits
• Flexible Spending and Health Savings Accounts
• Disability and Life Insurance
• 401(k) with Company Contribution
• Educational Tuition Reimbursement

EQUAL OPPORTUNITY EMPLOYER

The Solera group is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws.

Solera is the global leader in vehicle lifecycle management software-as-a-service, data, and services. Through four lines of business – vehicle claims, vehicle repairs, vehicle solutions and fleet solutions – Solera is home to many leading brands in the vehicle lifecycle ecosystem, including Identifix, Audatex, DealerSocket, Omnitracs, LoJack, Spireon, eDriving/Mentor, Explore, CAP HPI, Autodata, and others. Solera empowers its customers to succeed in the digital age by providing them with a “one-stop shop” solution that streamlines operations, offers data-driven analytics, and enhances customer engagement, which Solera believes helps customers drive sales, promote customer retention, and improve profit margins. Solera serves over 300,000 global customers and partners in 100+ countries. For more information, visit