Administrative and Marketing Assistant

Administrative and Marketing Assistant

Position: Administrative and Marketing Assistant Company: Roberts Hawaii Tours, Inc. Status: Non-Exempt Department: Sales and Marketing Wage: $19.50/hour Reports To: VP of Sales and Marketing

Since its founding in 1941 in Hanapepe, Kauai, Robert's Hawaii has transformed from a single-car taxi service into the largest employee-owned company in the state, with a robust presence on Kauai, Oahu, Maui, and Hawaii Island. Robert's Hawaii is renowned for its outstanding tour and transportation services and dependable school bus operations. In addition to these core services, the company has successfully broadened its offerings to include must-visit attractions such as Germaine's Luau, the Waikiki Monarch Hotel, Alii Bar & Grill, and the highly anticipated Limelight.

The Administrative and Marketing Assistant will serve as a key support team member, bridging administrative functions with marketing efforts to enhance productivity and efficiency within Robert's Hawaii. This role involves managing various administrative tasks while contributing to marketing initiatives that promote both the brand and services of Robert's Hawaii. The successful candidate will possess strong organizational skills, an eye for detail, and the ability to work collaboratively in a dynamic environment, maintaining a productive work environment.

Essential Job Functions and Responsibilities:

• Facilitate Operational Efficiency: Assist in managing administrative tasks such as scheduling, correspondence, and documentation, ensuring daily operations run smoothly and efficiently. This includes, but is not limited to, purchasing and inventory management of office and promotional materials.
• Support Marketing Initiatives: Collaborate with the marketing team in the planning, execution, and analysis of marketing campaigns, events, and promotional activities, helping to increase brand visibility and engagement.
• Organization and Management: Support event planning, logistics, and execution for corporate and marketing-related functions.
• Enhance Communication: Serves as a central point of contact for both internal and external communications, fostering collaboration within the marketing team and with other departments to support cohesive project execution. Assist in executing marketing campaigns, including digital, print, and social media. Manage social media accounts by creating, scheduling, and monitoring content.
• Gather and Analyze Data: Conduct market research and collect data related to marketing performance, providing insights that inform strategy adjustment and enhance marketing outcomes.
• Manage Resources: Organize and maintain marketing materials, contacts, and databases, ensuring easy access to information and resources for effective marketing and administrative functions. Collaborate with vendors, designers, and agencies on branding and collateral production. Monitor and report on key marketing metrics and campaign performance.

Essential Skills:

• Bachelor's degree in Business, Marketing, Communications, or a related field is preferred.
• Proven experience in administrative support and marketing roles is a plus.
• Strong proficiency in Microsoft Office Suite (Word, Excel, PowerPoint), familiarity with marketing software (e.g., CRM systems, email marketing tools), and basic knowledge of graphic design platforms (Canva, Adobe, or similar).
• Excellent written and verbal communication skills.
• Ability to work independently and collaboratively within a team.
• Strong organizational skills and attention to detail.
• A proactive attitude with the ability to manage multiple tasks in a fast-paced environment.
• Ability to see projects through to completion with excellent organizational skills.
• Ability to prioritize and maximize efficiency by working independently and in groups.
• Ability to work flexible shifts, which may include weekends and holidays.
• Possesses good listening skills, builds strong relationships, is flexible/open-minded, negotiates effectively, solicits performance feedback, and handles constructive criticism

Preferred Qualifications:

• Experience in event coordination and marketing campaigns.
• Passion for branding, content creation, and audience engagement.

Working Conditions and Environment:

• Fast paced environment
• Able to lift 20+ pounds as necessary onsite
• Extended shifts
• Air Conditioned office
• Desk and chair
• Sitting and working on the computer for extended periods of time
• General office equipment and supplies
• Exposure to potential eye strain and muscle strain due to constant use of a computer
• May require inter-island travel

The information on this description has been designed to indicate the general nature and level of work performed by an employee in this classification. It is not to be interpreted as a comprehensive inventory, or all duties, responsibilities, and qualifications of employees assigned to this job. Management has the right to add to, revise, or delete information in this description. Reasonable accommodations will be made to enable qualified individuals with disabilities to perform the essential functions of this position.

EEO Employer/Vets/Disabled

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.