Director of Customer Operations: AI-Driven Onboarding & Retention
Tiger Recruitment
Tiger Recruitment is partnering with a seed-stage, AI-native software startup in the hotel booking & hospitality industry. We seek a Director of Customer Operations to oversee the customer journey from contract signature through implementation, launch, retention, and growth. You’ll lead initiatives to automate workflows, measure account health, and build scalable processes, with potential to grow the Customer Success and Implementation function as the business scales. #J-18808-Ljbffr Tiger Recruitment
- ...technology firm in New York is seeking a seasoned Enterprise Customer Success Manager to drive retention and growth for strategic employer clients. You will... ..., and provide strategic guidance using an AI-driven platform. With a commitment to team well-being, the firm...SuggestedFlexible hours
- saas.group's Prerender brand seeks a Senior Customer Success Manager to own retention for an enterprise and mid-market book, using data to spot risk and... ...continuously improve. You will build trusted relationships, operate with a proactive retention mindset, and lead...SuggestedRemote job
- ...in Center City Philadelphia is seeking an early-career retention marketer to own existing-customer campaigns across online and agent channels. You will analyze... ...levers and drive lifecycle experiments. You will build AI-assisted campaigns, measure outcomes, and partner with...Suggested
- ...leader to transform customer operations across our brands. This... ...requires driving onboarding, customer success, and... ...experiences. You will champion AI-enabled workflows,... ...grow revenue through retention and expansion. Build... ...dashboards and data-driven processes to unify...SuggestedRemote work
- ...Software is seeking a proactive, results-driven Client Operations professional who can manage multiple tasks, listen to customers, and guide them to better use of our ERP and... ..., and proactive engagement to improve retention and product adoption. #J-18808-Ljbffr...Suggested
- ...Goodstack is hiring a Customer Success Manager to own the end-to-end customer... ...journey for AgentPro, our AI-powered grant writing platform.... ...delivery team to drive NPS, retention, and growth. If you thrive in a fast-growing, mission-driven startup and enjoy working with...Remote work
- ...client relationships, drive retention, and contribute to revenue through... ...-facing role will leverage AI-enabled tools to improve... ...delivery. The position supports onboarding, campaign setup, reporting, and... ...States, with a focus on data-driven growth. #J-18808-Ljbffr...Work at officeRemote work
- ...BlueCat Networks is seeking a Customer Success Manager in the United States to manage a shared portfolio of customers. You will drive onboarding, adoption and renewal activities, serving as the bridge between customers and internal teams to ensure ongoing value. You will...
- ...Health is seeking an experienced Customer Success professional to own the full... ...platform. You will guide onboarding, adoption, and renewals, partnering... ...with clients to maximize value and retention. The role emphasizes AI-driven workflows, cross-functional collaboration...Remote workWorldwide
$194k - $291k
Amplitude is the leading AI analytics platform... ...over 4,700 customers—including Atlassian... ...our values. We operate from a place of humility... ...first and outcome-driven from presales... ...milestones and risks from onboarding through... ...: Responsible for retention across your territory...Work at officeRemote workHome office- ...the hospitality software space is seeking a Customer Success Manager to own a portfolio of property management clients, driving retention, satisfaction, and growth. You will... ...customers extract real value from Track, including AI-powered features. You will guide customers...
- ...Process Street is seeking an early-career Customer Success professional to join our fully... ...will nurture customer relationships, guide onboarding, and help clients realize value from our... ...problems, and learning how teams operate. You’ll work US business hours for US customers...Remote work
- ...Technical Customer Success ManagerWe're looking for a... ...account management, data-driven insights, and strong commercial... ...to drive adoption, retention, and expansion across... ..., we've developed an AI-driven solution that helps... ...the relationship from onboarding and integration through...Full timeWork at office
- ...Ascent360 is seeking a Customer Success Manager to own the relationship... ...products. You will oversee onboarding, renewals, and cross-team... ...realization. You will report to the Director of Customer Success and... ...Engineering, and commercial teams, plus internal AI #J-18808-Ljbffr...
- ...DataSnipper, a leading AI-powered audit and finance... ...New York, seeks a Senior Customer Success Manager to own... ...the customer journey from onboarding to long-term value. You... ...executives and teams, champion operational transformation, and ensure high retention and #J-18808-Ljbffr...
- ...market and seeks a Senior Customer Success Manager to... ...will guide customers from onboarding through renewal, acting... ...with Sales, Operations, Product and Engineering to drive retention, expansion and value realization, using data-driven insights to optimize accounts...Remote job
- ...Customer Success Manager In Data Platforms Elevate... ...proactive collaborations, onboarding, and product evolution... ...moves fast, embraces AI-driven ways of working, and believes that operational excellence isn't about... ..., expansion, and retention activities to maintain...
- ...professional supporting the Client Onboarding & Documentation business.... ...key partners across Product, Operations, Transformation, Business... ...&D Business Manager covering AI for Ops & Transformation within... ...portfolio analyses, and provide data-driven insights for high-profile...Visa sponsorship
$186.9k - $257k
...the largest B2B AI-native... ...that impacts the customer. We deliver the... ...Success team, the **Director of AI Customer... ...renewals rate, net retention, adoption,... ...deploying AI and data-driven solutions... ...success, from onboarding to renewal, with... ...customer experience, operations, sales, or back...Casual work- ...seeking a Manager, Enablement Programs to own the programs and operating system that help sellers ramp fast and execute with confidence across regions. You will shape onboarding, role-readiness, Field OS, and AI-enabled enablement workflows to set the standard for what...
$225k - $275k
...is the collaborative AI workspace where... ...(our employees) are customer zero in bringing this... ...workflow adoption and retention at our customers.What... ...our core values and operational goals.Data-Driven Insights and Operational... ...smooth customer onboarding and continuously refine...Local area- Salesforce is seeking a Customer Success Manager, Senior Manager to drive strategic outcomes... ...cross-functional delivery, anchors ROI-driven engagements, and integrates multiple products... ...to accelerate business outcomes through AI-enabled workflows. #J-18808-Ljbffr...Work at officeFlexible hours3 days per week
- Cara is seeking a Customer Success Manager to guide agencies and brokerages through onboarding, adoption, and renewal of Cara's platform. You will own the customer journey... ...help drive expansion opportunities in a high-growth, AI-powered insurance tech #J-18808-Ljbffr Cara
$166k - $214k
...issues. We’re data-driven and never stop iterating... ....Who You AreAs the Director of Onboarding, you will be a vital... ...Justworks’ broader Customer Success Organization... ...—bringing together operational rigor, technical expertise... ...including retention and growth, and setting...Casual workWork at officeLocal area$140k - $160k
...the patient. We are a mission-driven team of brilliant minds... ...looking for a Lifecycle and Retention Manager to be the first dedicated... ...partner with growth, product, and customer success to build the... ...and launch lifecycle programs: onboarding journeys, engagement nudges,...Flexible hours- Tealium seeks a Client Director in Germany to act as the commercial owner... ...expansion. You will align customer objectives with Tealium’s enterprise... ...opportunities with data-driven insights. You will lead cross-functional teams, integrate AI workflows, and drive measurable...
- ...professional to manage large-scale onboarding and maintain global talent pools for AI operations. The role requires strong client... ...operational blockers, ensuring customer success, and tracking... ...Ideal candidates should have a data-driven mindset with excellent communication...Remote work
$30 - $33 per hour
...strategy and execution across AI, cloud, data, product... ...this role, As a Vendor Onboarding & SAW Administrator,... ...streamline onboarding operations, maintain security and... ...international shipping, customs documentation, and... ...supporting compliance-driven onboarding, background...Hourly payRemote workFlexible hours- ...Pigment is seeking a Customer Success Operations Manager to own the strategy, planning, and operational backbone of our... ...planning cycles, improve workflows, and drive AI-enabled automation, ensuring efficient, data-driven expansion and renewals in a #J-18808-Ljbffr...
- ...Trybe is seeking a Head of Customer Experience to build, lead, and scale our customer support across brands and creators. You’ll own end... ...‑volume support in fast‑growth tech or ecommerce, with a data‑driven mindset and expertise in tools like Gorgias, Zendesk, or Intercom...
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