Strategic Customer Success Manager, AI-Driven ROI
salesforce.com, inc.
Salesforce is seeking a Customer Success Manager, Senior Manager to drive strategic outcomes for Signature customers. This role leads cross-functional delivery, anchors ROI-driven engagements, and integrates multiple products to maximize Salesforce value. The position is office-flexible, requiring in-office presence three days per week, with hybrid collaboration across advanced client ecosystems and internal teams to accelerate business outcomes through AI-enabled workflows. #J-18808-Ljbffr salesforce.com, inc.
- Salesforce is seeking a Customer Success Manager to ensure high-value customers achieve ROI with the Signature plan. This IC role partners with business and technical... ...the customer lifecycle. The role emphasizes strategic advisory, platform health, and proactive risk management...SuggestedWork at officeFlexible hours3 days per week
$221k - $262k
Strategic Customer Success Manager, Customer Data Platform (CDP) Target Total Compensation From $221,000 - $2... ...stakeholders. The CSM drives expansion of data‑driven use cases and up‑sells platform... ...feedback into product direction. AI‑first mindset: you use AI tools and...SuggestedLive inWork at office$150.1k - $227k
...SalesforceSalesforce is the #1 AI CRM, where humans with agents drive customer success together. Here,... ...Customer Success Manager, Senior Manager is a highly strategic and experienced... ...LeadershipROI-Driven Engagement: Determine... ...based on calculated ROI, ensuring all activities...SuggestedFull timeWork at officeRemote workFlexible hours3 days per week- ...Salesforce seeks a Senior Manager Customer Success to drive value for Signature customers. You will own ROI-driven engagements and lead complex, multi-org programs across teams... ...executive engagement, governance, and scalable AI-enabled solutions. Expect three days in a...SuggestedWork at officeFlexible hours
- Salesforce is seeking a Customer Success Manager to ensure high-value Signature Success Plan customers achieve measurable ROI using our platform. You will act as a trusted advisor, coordinating deliverables, aligning business and technical goals, and guiding customers through...Suggested
$125k - $235k
...company is seeking an experienced professional to lead customer success initiatives. The role involves managing customer relationships, ensuring retention, and... ...over 5 years of experience in B2B SaaS, a strong data-driven approach, and excellent communication skills. This...- Harvey is seeking an Enterprise Customer Success Manager to guide clients through their Harvey journey... ...and law firms work with our AI platform. You will act as a trusted advisor... ...role emphasizes stakeholder influence, strategic planning, and a proactive, team-focused...
$186.9k - $257k
...the largest B2B AI-native... ...that impacts the customer. We deliver the... ...Uniphore’s Customer Success team, the **Director... ...serve as a strategic advisor to enterprise... ...AI and data-driven solutions... ...in delivering ROI, exceeding retention... ...of managing complex client...Casual work- ...Salesforce, Inc. is seeking a Senior Customer Success Manager to lead strategic engagement with our Signature... ...and technical goals, drive ROI, and ensure successful adoption... ...mobilize resources, design agent-driven workflows, and govern AI-enabled processes. #J-18808-...
- WorkWave seeks an experienced Customer Success Manager to drive long-term value and adoption across key accounts. You’ll partner with an AM and RM to own strategy, drive ROI, and maximize platform impact. Lead executive reviews, manage health signals, and uncover expansion...Remote work
$70k - $80k
...transactions for our customers, transforming... ..., alarms, case management, loyalty,... ...increased promotional success and eliminated... ...The Strategic Customer Success... ...reduction and ROI, share insights... ...analysis, and data-driven investigations.... ...reporting tools; AI knowledge is a...Work at office$120k - $150k
...supplies. Clarium is fixing that. Our AI-powered platform, Astra OS, gives... ...are seeking a proactive, relationship-driven Strategic Customer Success Manager (CSM) to ensure our healthcare... ...and measure progress toward adoption, ROI, and satisfaction Monitor usage data...Contract workRemote work$140k - $160k
Customer Success Manager - New York City job at Orb. Brooklyn, NY.... ...transforming how modern AI and software... ...Orb is an engineering-driven culture, the product... ...customers achieve great ROI and have a high likelihood... ...Orb Advocate strategically for wider adoption of...Contract workWork at office3 days per week$130k - $160k
Job Description Strategic Customer Success Manager (CSM) at Nimble is a key post‑sales role... ..., communicate impact and ROI, and drive executive alignment... ...(e.g., Engineering, Data, AI) in complex enterprise... ...across AI, LLMs, and data‑driven decisioning, we’re scaling...$78.8k - $131.3k
...-functionally to deliver on common goalsAbout the Role:We’re looking for a highly strategic and relationship-driven Customer Success Manager to join our team at a pivotal moment in our AI transformation. In this role, you’ll manage a small portfolio of our most important...Full timeLocal areaImmediate startFlexible hours- Future Secure AI Inc. is seeking an Engagement Director with a strong... ...end-to-end, translate strategic intent into concrete solutions,... ...technology teams to deliver measurable ROI. This senior role requires executive presence, risk management, and the ability to operate...
- ...adoption and revenue expansion. You will align customer objectives with Tealium’s enterprise data solutions, managing renewals and strategic opportunities with data-driven insights. You will lead cross-functional teams, integrate AI workflows, and drive measurable outcomes...
$133k - $222.7k
...SalesDiscipline: Strategic Account ManagementCompany... ...of business — and AI is that technology... ...you won't simply manage accounts; you'll... .... If you're driven by scale, energized... ...and obsessed with customer impact, this is where... ...customer success.Represent the customer...Ongoing contractWork experience placementWork at officeLocal area- ...Technical Customer Success ManagerWe're looking for a Technical Customer Success Manager to own and grow relationships with our... ...platform. You'll combine strategic account management, data-driven insights, and strong... ...eCommerce, we've developed an AI-driven solution that...Full timeWork at office
- Hermetic AI, Inc. is seeking a Digital & Scaled Customer Success Manager for remote work in the United States. The role owns customer success for a long-tail SMB book, designs digital journeys, and leads lifecycle programs to drive adoption of Mia. You’ll personally engage...Remote job
- saas.group's Prerender brand seeks a Senior Customer Success Manager to own retention for an enterprise and mid-market book, using data to spot risk and drive value. You will translate complex rendering and indexing topics into business outcomes, and partner with Product...Remote job
- Ethos is seeking strategic Customer Success Managers to help train AI models on professional presentation tasks. You will run QBRs and executive reviews for enterprise accounts, crafting AI-generated slide decks across quarterly reviews, renewal cases, and value realization...Immediate startRemote work
- ...Wealth.com is hiring a Head of Customer Success to own post-sale experience—Support and Onboarding—for its advisor network and clients. You will shape the operating model, coach the team, and build the tech backbone to support 18–24 months of rapid growth. The role...
- ...seeking an experienced Client Partner/Account Manager with deep expertise in EdTech and Digital... ...teams, and deliver value through AI-native solutions, digital content services... ...learning platforms. In this role, you will own strategic accounts, drive growth, and ensure...
- ...seasoned Enterprise Account Executive to own expansion for our most strategic financial services clients. You will map complex organizations,... ...complex SaaS deals in regulated finance, plus experience translating AI ROI narratives for CIOs/CTOs. #J-18808-Ljbffr Jobleads-US
- Cara is seeking a Customer Success Manager to guide agencies and brokerages through onboarding, adoption, and renewal of Cara's platform. You will... ...ongoing support, and help drive expansion opportunities in a high-growth, AI-powered insurance tech #J-18808-Ljbffr Cara
- ...Customer Success Manager Assembled helps companies scale great customer support... ...or going in circles with an AI, and your problem still isn'... ...that customers achieve full ROI and grow our partnership.... ...outcomes. You can think strategically while being in the weeds: You...
- Salesforce is seeking a Customer Success Manager in New York to drive adoption and value realization for Signature Success Plan customers. This hybrid role requires in-office presence at least three days weekly and focuses on effective advisory support, renewals, and expansions...Work at office
$100k
...Strategic Customer Success Manager Strategic Customer Success Manager Who Connecteam Is: Connecteam is the leading platform for managing deskless... .... This role requires a proactive, consultative, and data-driven approach to Customer Success, ensuring long-term client...Remote workWorldwideShift workDay shift$170k - $180k
Overview Raspberry AI is a generative AI design platform built for fashion brands... ...Role Raspberry AI is looking for a Strategic Customer Success Manager to own and grow our most important enterprise... ...engagement cadences, and measurable ROI frameworks Drive AI adoption across...Work at officeRemote workShift work1 day per week
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