Collections Specialist

Job Description

Job Description

Description of Position:

We are looking for a dedicated Collections Specialist in Pittsburgh, Pennsylvania. This role involves managing commercial and consumer collections, ensuring timely payments, and maintaining positive relationships with clients. The ideal candidate will have a strong background in credit and billing collection processes.

Responsibilities:

• Handle commercial and consumer collections with a focus on reducing outstanding balances.

• Review and monitor accounts to identify overdue payments and ensure timely follow-up.

• Communicate professionally with clients to resolve payment discrepancies and negotiate payment plans.

• Maintain accurate and up-to-date records of collection activities.

• Collaborate with the billing department to address invoice issues and ensure proper documentation.

• Analyze credit data and payment history to assess account risks.

• Implement effective collection strategies to meet departmental goals.

• Provide regular reports on collection progress and account statuses.

• Ensure compliance with company policies and regulations during all collection activities.

• Assist in improving collection processes to enhance efficiency.

Requirements Of the Position

• Proven experience in commercial and consumer collections.

• Strong understanding of credit and billing collection processes.

• Excellent communication and negotiation skills.

• Proficiency in maintaining detailed and accurate records.

• Ability to analyze credit data and assess financial risk.

• Familiarity with relevant laws and regulations governing collections.

• Skilled in using collection and billing systems.

• Detail-oriented with strong organizational abilities.

Location: This position is an onsite position in Pittsburgh, PA and free parking is provided onsite!

Duration: Candidates are being considered on a contract-to-hire basis for this role.

Hours: Candidates will be expected to work 40 hours per week.

If you are interested in being considered for this Collections role and you have relevant experience, please apply online via the Robert Half website or via the Robert Half app. After applying to this collections role, please CALL immediately at View phone number on ziprecruiter.com to confirm your application has been received! Ask for Carrie, Dan or Aimee and please reference Job #03730-0013464733 when calling!

Requirements include:

• Prior experience with commercial and/or consumer collections.

• Strong verbal and written communication skills with the ability to negotiate professionally.

• Proficiency with collection platforms, billing systems, or related financial software.

• Strong organizational skills and close attention to detail.

• Working knowledge of credit practices and billing-related collection procedures.

• Experience reviewing payment history and credit details to evaluate account risk.

• Ability to maintain precise records and manage account information with a high level of accuracy.