Auto Body Shop Estimator

Overview

CARSTAR Elite Collision is a growing and successful collision repair shop that values a unique company culture and exceptional service. We are seeking passionate and dedicated professionals to join our team. If you're seeking a rewarding career in a fast-paced, collaborative environment, we want to hear from you!

Job Summary

As a Collision Estimator, you'll play a crucial role in our commitment to excellence by assessing vehicle damage, preparing accurate repair estimates, and ensuring a seamless repair process. The ideal candidate will have a deep understanding of the collision repair process, outstanding customer service skills, and a desire to make a positive impact on our clients' lives.

Responsibilities

• Inspect and assess vehicle damage to determine necessary repairs.
• Prepare detailed and accurate repair estimates using CCC software; familiarity with Mitchell is a plus to use from some insurance carriers.
• Build and maintain strong relationships with customers, insurance companies, and team members through effective communication regarding repair estimates, timelines, and additional information.
• Coordinate with the repair team to order and receive required parts in a timely manner.
• Keep customers informed on the status of their repairs, addressing any questions or concerns with empathy and professionalism.
• Maintain thorough and accurate estimates, repairs, and customer interactions.
• Stay ahead of the curve by keeping up-to-date on industry best practices, tools, and technologies.

Qualifications

• High school diploma or equivalent; post-secondary education in a related field is a plus.
• Proven experience as a Collision Estimator.
• In-depth knowledge of collision repair processes, parts, and materials.
• Proficiency in CCC software; familiarity with Mitchell is a plus.
• Exceptional customer service and communication skills.
• Detail-oriented with strong organizational skills.
• Valid driver's license and clean driving record.

What Sets Us Apart

• Competitive commission-based salary structure.
• Comprehensive benefits package, including health, dental, and vision insurance.
• Paid vacation and paid time off.
• Opportunities for professional growth and development.
• A close-knit, supportive, and collaborative work environment.
• The chance to make a real difference in a growing and successful company.