Director of Regulatory & Quality - Hospice

Job Title: Director of Regulatory & Quality Location: Carlisle, PA, USA Employee Type: Employee Working Hours per Week: 40 Hours: Monday - Friday 8AM - 5PM EST or CST Compensation: $100,000.00 - $120,000.00 Benefits: Health, Vision & Dental; Retirement: 401K; PTO: 15 days At Residential Home Health and Hospice (‘Residential’), we’re looking to add to our extraordinary care team. Grounded by our belief that outstanding care is best delivered in a team-based environment, our Home Health Director of Regulatory and Quality will partner with our field staff and leaders to provide the best support to the patients that we serve. With our 20-year track record, Residential is a strong leader in the industry. We are consistently named a Top Workplace by our employees and genuinely care where you are in your career path. Responsibilities Monitor and plan for improvement for patient satisfaction, rehospitalization, and clinical outcomes as outlined by CMS, joint‑venture, or payor source requirements for contracting. Survey‑readiness and plans of correction to meet regulatory requirements that uphold accreditation and licensure. Direct and manage team members for survey prep and quality initiative activities. Respond to exceptions in performance metrics – clinical outcomes, audit results, compliance directives, and state survey results. Serve as a member of the Professional Advisory Committee and/or Governing body. Participate as a member of compliance and policy review committees. Respond to escalations from CMS or state inquiries about patient care. Requirements Licensed healthcare professional (e.g., Registered Nurse or Licensed Practical Nurse) with current, active licensure in good standing. Bachelor’s degree required (or equivalent professional credential/experience); Master’s degree preferred. Minimum of three (3) years of experience in hospice or a comparable healthcare setting. Minimum of 3 years of leadership experience. Demonstrated success in coaching, mentoring, and collaborating effectively within a team and performance management, with the ability to develop and support high‑performing teams. Strong ability to delegate effectively and empower team members, promoting accountability and a culture of ownership. Proven leadership with the ability to supervise staff and interact tactfully with teams and the community. Strong business and operational management knowledge. Demonstrates strong leadership, critical thinking, and sound decision‑making skills. Communicates effectively both verbally and in writing. Applies sound clinical judgment and problem‑solving abilities. Maintains a sense of urgency, responsiveness, and attention to detail. Drives operational efficiency and supports business growth. Accurately documents information and maintains confidentiality. Exhibits professionalism, empathy, tact, organization, and accountability. Proficient in Microsoft Office Suite. Must have and maintain in good standing professional license, certificate, or registration, as applicable. Graham Healthcare Group is an Equal Opportunity Employer. #J-18808-Ljbffr Kaplan International