Commercial Account Manager

Job Description

Job Description

COMPANY OVERVIEW: A leading provider of environmental, energy and industrial services

POSITION TITLE: Corporate Account Manager

COMPENSATION: Competitive Salary

BENEFITS: Standard package

LOCATION: USA

SUMMARY: The Corporate Account Manager, is responsible for closing business (primarily Industrial services, but also cross-selling environmental and other services) with key customers in the United States
DUTIES OR RESPONSIBILITIES:

• Cross sell services to corporate customers as appropriate
• Develop - with input from Industrial Services operations and field experts - accurate sales forecasts and account plans to achieve sales goals and exceed revenue expectations on a monthly, quarterly and annual basis
• Manage internal relationships to ensure follow-through on customer commitments
• Promote communication and coordination between Sales, Operations, Customer Service and Customers; Develop and maintain corporate level communication with Customers; Give directions and support to local account managers, technical sales experts and related personnel as needed
• Identify Corporate Account locations Company wide and direct the appropriate Sales personnel to those locations as needed
• Work with other lines of businesses, services, operations and field sales groups to develop cross-sell sales strategies and customer targets
• Provide account management (MSAs, credit, invoiced revenue collection when needed, etc) for a portfolio of Industrial Services customers in the US
• Use CRM platform (salesforce) to maintain and manage customer information (contacts, sales calls, and business opportunities), as well as local market intelligence
• Negotiate/facilitate pricing and contract requirements
• Solicit regular customer feedback to ensure ongoing customer satisfaction

EXPERIENCE AND QUALIFICATIONS:

• 5+ years sales experience
• Experience with Industrial services/oil and gas/environmental preferred
• Proven success in generating and cultivating new clients from cradle to close
• Demonstrated account planning, budgeting and reporting
• Pricing and contract negotiation track record
• Experience in dealing with large corporate accounts an asset
• Strong written and verbal communication skills
• Salesforce/CRM experience highly preferred
• Highly motivated
• Good interpersonal skills, ability to interact with people at different levels and customers
• Willingness to travel 50%+ of the time

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