Business Office Manager

Overview: The Office Manager assists all Directors with certain aspects of daily facility operations. The Office Manager co-ordinates the facility expenses and revenue with the Executive Director. Duties and Responsibilities: Receptionist/Concierge Answers main switchboard. Relays calls and messages. Greets visitors and gives directions. Documents all work orders to the Maintenance Director. Human Resources Processes all employees in and out of the payroll system. Enters all hourly employees into the payroll hand punch system. Maintains hand punch system and employee hours to ensure hours are correct. Processes payroll on a bi-weekly basis. Enters all pay raises and maintains employee personnel files in payroll system. Assures complete and current personnel paperwork is on file for all staff. Maintains and updates Employee Handbook for salaried and hourly employees. Maintains all paperwork required for hiring and firing employees. Runs all background checks required by the State of Alabama for all staff. Assists with all ninety day and annual appraisals for employees. Reports all staff grievances or concerns in a timely manner to the Executive Director Ensures all employees have and wear their name badges Ensures all employees have up-to-date TB skin tests and flu shots. Informs all employees of available benefits. Processes any Workmen’s Compensation claims. Distributes payroll checks. Bookkeeping/Administration Responsible for completion of monthly Rent Roll Summary Responsible for completion of monthly Census reports. Assures residents’ monthly invoices are accurate, and distributed in a timely manner. Receives and records residents’ monthly rent payments. Submits monthly billing for Choices residents. Tracks all Choices payments. Follows up on rejected billing. Tracks all receivables and sends out collection letters when payments are late. Manages the petty cash account. Manages the residents’ petty cash accounts. Orders all office supplies Prepares weekly invoices to be sent to Head Office via FedEx. Marketing May conduct professional tours of facility and provide information regarding scope of services and associated fees. Maintains all copies of original residential paperwork required by the Marketing Director for admitting a new resident. Sends all documentation to Head Office regarding residents moving in or out. Resident Care: Assures complete and current paperwork is on file for all residents. Assists residents with inquiries Listens to residents’ comments (good or bad). Takes meal orders for residents’ guests and gives to Dietary. Assists residents when needed. Reserves guest rooms when needed Required skills, education and experience for Office Manager: Associates Degree or higher. Experience pertaining to the job description is preferred. Must have the ability to maintain effective working relationships with other co-workers and relate well with authority figures. Must be passionate about seniors Able to work with seniors ranging from independent to those requiring assistance with physical and cognitive impairments. Requires frequent sitting, standing, bending, reaching, stooping, twisting, pushing, and walking. Must present a neat, clean, and professional appearance and demonstrate a positive and cheerful attitude towards other associates and residents and their families Must understand that they are subject to exposure to hazardous chemicals and infectious substances. During winter weather may be exposed to inclement conditions. #J-18808-Ljbffr