Sales / Business Development Manager

Why Surface Experts

Surface Experts is an all-inclusive surface repair provider. We repair small damage to surfaces like Floors, Countertops, Tubs, Cabinets, Appliances, Furniture … Almost Everything!

You’ll have the freedom to structure your day, a steady flow of quality leads, a supportive team, and world-class training at Surface Experts HQ. No prior industry or formal sales experience required. If you bring the right attributes, we’ll train you to excel.

Perks and Benefits:

• Compensation: Base Salary ($45k - $65k) + Unlimited Commission + Team & Individual Bonuses 
• Time Off: Paid holidays and minimum 10 days of paid time off (PTO).
• Benefits: Medical, Dental and Vision insurance (subsidized by company), mileage stipends, and phone allowance 

Schedule and Location

• Location : San Diego North County - majority time doing in-field sales; minimal remote admin work
• Work-Life Balance : Full-time during business hours (no nights or weekends)
• Flexibility & Autonomy: Set your own route and schedule

Small Business, Big Support

• Local Business: Small-business feel backed by the training, tools, and resources of a nationwide franchise.
• Tight-Knit Team: Small business owner is involved, available daily, and leads weekly team meetings (breakfast provided!), plus monthly team outings and celebrations
• Technology: Quality leads provided in our software + routing tool to help you succeed
• Sales Support: Access to a dedicated Support Center for admin assistance
• Coaching and Training: Sales training at Surface Experts HQ plus continual 1:1 coaching and peer group coaching

What a Typical Day Looks Like

• Map your route, run ~15 on-site visits, and book work.
• Log notes/metrics in our software and coordinate with our team.
• Light admin and prep from your home
• Weekly sales coaching and ongoing support 

Attributes Over Experience

No Sales Experience Required : No prior industry experience, degree, or formal sales experience is needed. We can teach the process; we can’t teach these traits:

• Coachable —eager to learn, open to feedback, takes responsibility for results, and willing to run a proven sales playbook. 
• Curious — comfortable asking questions and seeks to serve customers by understanding them first
• Detail-Oriented — executes daily habits (routing, documenting metrics, sending follow-ups) that turn activity into revenue, consistently. 

Company Description Surface Experts Central San Diego specializes in spot repairs of damaged hard surfaces, including countertops, tubs, showers, sinks, floors, tile, cooktops, stainless steel, cabinets, and appliances. By addressing chips, cracks, scratches, stains, and other minor damage, the company helps clients avoid the cost and disruption of full refinishing or replacement. Surface Experts has built strong partnerships with property managers, maintenance and facilities managers, hotels, restaurants, restoration companies, real estate professionals, and other organizations that rely on high-quality, timely repairs. The team is committed to delivering prompt, reliable service and tailored solutions that meet each client’s surface repair needs. This focus on efficiency and quality makes Surface Experts a trusted partner for maintaining interior and exterior surfaces in top condition.

Role Description The Sales Business Development Manager role is a full-time position responsible for driving revenue growth and expanding the client base for Surface Experts in San Diego North County. On a day-to-day basis, this role involves identifying and qualifying new business opportunities, developing relationships with property management companies and other commercial clients, and presenting service offerings in a clear, solutions-focused manner. The individual in this role will conduct drop in visits, schedule and follow up on sales presentations, and manage a pipeline of prospects using CRM tools. They will collaborate closely with operations to ensure smooth onboarding of new customers and consistent service delivery. Regular tasks include educating our customers on the services we provide, keeping top-of-mind through regular in-person visits, preparing estimates for repairs, tracking sales metrics, and providing feedback on market trends and customer needs to inform business strategy.

Ideal Skills and Experience

• While not required, prior sales and business development experience would be helpful, including established skills in prospecting, lead qualification, and closing new accounts.
• Experience building and maintaining client relationships, ideally with property managers, facilities and maintenance managers, hospitality, commercial, or real estate partners.
• Proficiency with CRM software and basic office tools (e.g., email, spreadsheets, presentations) to manage pipelines and report on results.
• Excellent communication and negotiation abilities, with clear written and verbal skills.
• Self-directed work style with strong time management, organization, and the ability to thrive in a remote, performance-driven environment.
• Relevant education or equivalent experience in sales, marketing, business, or a related field.
• Valid driver’s license and ability to regularly visit client sites in the San Diego North County area, with occasional travel to our central San Diego office