Commercial Lines Customer Service Assistant in Catskill Location

The Reis Group Insurance Agency, Inc. Blog All You Ever Wanted to Know About Insurance Commercial Lines Customer Service Assistant in Catskill Location Posted on Thursday, September 11, 2025 Commercial Lines Customer Assistant supports the Personal and Commercial Lines Account Managers Responsibilities: Handle and issue Certificate of Insurance requests for the Commercial and Personal Lines team Create and send Policy change requests to the carriers associated with Certificate Requests, when required Obtain online documents such as customer billing information, report and follow up claims Handle and follow up on Cancellation Pending-Non-Pay notices, and Reinstatements Run MVR reports when requested Issue and/or assist with auto ID cards, updating drivers, vehicle and equipment schedules Provide accurate, prompt and courteous service to the clients This position sits at the front desk and greets any visitors as well as handles mail and other clerical duties Successful candidates must be organized, possess excellent communication and computer skills, be a team player and have a positive attitude. Prior Property and Casualty Insurance experience a must. Having a New York Property and Casualty Broker license and/or experience using AMS360 would be a preferred. Must become licensed in P&C within the first 6 months. This is a in house position located in our Catskill Office full time. The Reis Group Insurance Agency, Inc. is an independent insurance agency with offices in Kingston, Saugerties, Goshen, and Latham, New York. #J-18808-Ljbffr The Reis Group