NetIQ Identity Manager

Title: NetIQ Identity Manager - Operations Engineer

Location: Remote

Duration: 6+ Months of Contract (Possible Extension)

Job Description:

Responsibilities:

• Driver Maintenance & Troubleshooting: Diagnose, update, and optimize existing NetIQ IDM drivers. Troubleshoot synchronization errors, trace logs, and communication issues across connected systems.
• Policy Customization: Maintain and modify complex DirXML rules, event transformations, schema mapping policies, and custom scripts (XPath, ECMAScript, XSLT) within NetIQ Designer.
• Workflow & Form Administration: Manage and troubleshoot provisioning workflows, dynamic approval forms, and role assignments within NetIQ Identity Applications (User Application).
• Platform & Server Management: Administer the IDM engine, eDirectory backend, and connected services on RHEL. Monitor service health, start/stop daemons, and manage server-level performance.
• Security & Certificate Lifecycles: Track, renew, and install SSL/TLS server certificates, manage Java keystores/truststores, and administer service accounts across connected endpoints.
• Operational & On-Call Support: Serve as an escalation engineer for operational incidents, queue tickets, and batch reconciliation failures. Provide off-hours support for scheduled changes, patching windows, and critical production outages.

Required Technical Skills & Qualifications:

• NetIQ / OpenText IDM: Demonstrated hands-on experience administering and engineering NetIQ Identity Manager 4.8 in an enterprise environment.
• Driver Architecture: Proven expertise troubleshooting and managing diverse driver sets, specifically:
• Active Directory (AD) Driver
• Generic LDAP / Oracle Unified Directory (OUD) Driver
• Mainframe Connector (RACF, ACF2, or Top Secret)
• Loopback Drivers and custom integration interfaces
• Advanced Policy Logic: In-depth knowledge of NetIQ Designer, DirXML Scripting, Policy Builder, XPath expressions, and ECMAScript.
• User Application Workflows: Direct experience designing, debugging, and modifying provisioning request forms and approval workflows in Identity Applications (User App).
• Operating System & Infrastructure: Strong command-line proficiency in Red Hat Enterprise Linux (RHEL), including file permissions, systemd service management, and shell navigation.
• PKI & Certificate Operations: Direct experience handling mutual TLS (mTLS), third-party/internal CA server certificates, Java Keystores (keytool), and secure socket configurations.
• Operational Rigor: Strong diagnostic skills using DSTrace, driver traces, and system log analysis to isolate identity synchronization faults.

“Mindlance is an Equal Opportunity Employer and does not discriminate in employment on the basis of – Minority/Gender/Disability/Religion/LGBTQI/Age/Veterans.”