Business Analyst
3B Staffing LLC
Key Responsibilities
- Collaborate with business stakeholders to gather, document, and validate business and system requirements.
- Analyze current business processes and identify opportunities for improvement, automation, and optimization.
- Translate business needs into functional and technical specifications for IT teams.
- Support project lifecycle activities including requirements gathering, design reviews, testing, and implementation.
- Utilize the ServiceNow Demand Management module to intake, prioritize, and track project requests and enhancements.
- Work with cross-functional teams to ensure alignment between business objectives and technology solutions.
- Develop process flows, use cases, user stories, and business requirement documents (BRDs).
- Participate in user acceptance testing (UAT) and ensure solutions meet business requirements.
- Leverage Microsoft Copilot to enhance productivity, documentation, analysis, and reporting tasks.
- Monitor project progress and communicate status, risks, and issues to stakeholders.
- Ensure compliance with organizational standards, policies, and regulatory requirements.
- Bachelor's degree in Information Technology, Computer Science, Business Administration, or a related field.
- 3-5+ years of experience as an IT Business Analyst or in a similar role.
- Hands-on experience with ServiceNow Demand Management module .
- Experience using Microsoft Copilot or similar AI-assisted productivity tools.
- Strong understanding of business analysis methodologies and tools.
- Experience with requirements management, process modeling, and documentation techniques.
- Excellent communication and stakeholder management skills.
- Strong analytical, problem-solving, and critical thinking abilities.
Vacancy posted 3 days ago
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