Customer Service Representative II

$18 - $18.5 per hour

CRG

Job Description

Customer Service Representative II
Location: Indianapolis, Indiana 46226
Shift Details: 11am - 7pm; Monday - Saturday
Pay Rate: $18.00 - $18.50

JOB DESCRIPTION
As a Customer Service Representative II, you'll be the main point of contact for customers, drivers, and business partners, ensuring shipments move smoothly and issues are resolved quickly. You'll manage multiple tasks in a fast-paced environment, provide excellent customer service, and work closely with internal teams to deliver reliable freight solutions. This role is ideal for someone who is organized, enjoys problem-solving, and thrives in a dynamic logistics environment with opportunities for career growth.

RESPONSIBILITIES
• Assist customers and business partners via telephone and email
• Handle customer complaints in a calm, professional manner
• Diagnose, assess, and resolve problems or issues
• Monitor progress of delivery routes
• Scan haul-away pods and verify stamps
• Process changes or cancellations to delivery orders

QUALIFICATIONS
• High school diploma or equivalent
• Bilingual English/Spanish
• 1 year of experience in a customer service role within a call center, answering and responding to customers, resolving problems and issues.
• Experience with Microsoft Office (Word, Excel, & Outlook)
• Experience in a call center environment

Category Code: JN003
#LI-AD1
#zr
#LI-Onsite
SeniorityLevel: #LI-Assoicate Company Description

CRG is a provider of Executive & Professional Search, Direct Hire & Contract Staffing, and Outsource IT Solutions. We have a team of 500 operating out of 7 Offices in the U.S. & Latin America. Established in 1994, we have completed over 3,000 Searches, 10,000 Contract Placements, and 100 Outsource IT Engagements.

Company Description

Apply

Vacancy posted 1 day ago

Similar jobs that could be interesting for youBased on the Customer Service Representative II in Indianapolis, IN vacancy

Customer Service Representative II
...Customer Service Representative II Accelerate your career at RXO RXO is a leading provider of transportation solutions. With cutting-edge technology at the center, we're revolutionizing the industry with our massive network and commitment to finding solutions for every...
Suggested
Work at office
RXO
Indianapolis, IN
14 days ago
Customer Service Associate II
...Customer Service Associate II Your positive, friendly disposition and eagerness to get things done make you the right person for our Customer Service Associate II position. Join our team today and let's create an inviting shopping experience for our customers. Your...
Suggested
Contract work
Part time
Local area
Dollar Tree
Greenwood, IN
27 days ago
Customer Service Rep II
...Customer Service Representative II Join Delta Faucet Company's Newport Brass Customer Service Team as a Customer Service Representative II. In this role you will research and respond to luxury product inquiries from trade customers, sales agencies, and homeowners....
Suggested
Masco
Indianapolis, IN
3 days ago
CUSTOMER SERVICE REP II - SSC
...you, take the first step forward and explore a career with Dal-Tile. Dal-Tile is currently seeking an exceptional Customer Service Representative II to join our TEAM! As the Customer Service Representative, we need someone ready to provide a variety of support, such...
Suggested
Mohawk Industries Inc
Fishers, IN
1 day ago
Representative II, Customer Service Operations
$15.75 - $18.5 per hour
...Hours: Monday - Friday, 11:30 am ET - 8:00 pm ET What Customer Service Operations contributes to Cardinal Health Customer Service... ...and problem/dispute resolution. Job Summary The Representative II, Customer Service Operations processes orders for distribution...
Suggested
Hourly pay
Contract work
Temporary work
Work experience placement
Local area
Immediate start
Remote work
Monday to Friday
Flexible hours
Cardinal Health
Indianapolis, IN
1 day ago
Administrative/General Clerk II - Indianapolis
...Team Join a high-impact federal operations team supporting mission-critical government functions. The Administrative / General Clerk II plays a key role in supporting the Agency’s mission by providing comprehensive administrative, clerical, records, and operational...
Long term contract
Full time
Contract work
Temporary work
Work at office
Overseas
CLEAR GLOBAL SOLUTIONS, LLC
Indianapolis, IN
15 days ago
Commercial Services Specialist II (Manheim)
$20.1 - $30.1 per hour
...As a Commercial Services Specialist II, this role plays a pivotal role as the primary point of contact for Manheim's low touch commercial clients... ...the necessary reporting tools and systems. ~ Represents Dealer Sales online activity for the Private Store sales....
Hourly pay
Work at office
3 days per week
Cox
Indianapolis, IN
1 day ago
Commercial Services Specialist II (Manheim)
$20.1 - $30.1 per hour
...Overview As a Commercial Services Specialist II, this role serves as the primary point of contact for Manheim's low touch commercial clients... ...internal post-sale reports using appropriate tools and systems. Represent Dealer Sales online activity for Private Store sales....
Hourly pay
Work at office
3 days per week
Cox
Indianapolis, IN
2 days ago
Billing Specialist II
...Billing Specialist II Cox Fleet keeps your fleet moving! Headquartered in Indianapolis... ...of on-site mobile maintenance and repair services nationwide, offering mobile on-site fleet... ...and trailers. Cox Fleet also services customers utilizing its 20+ nationwide service...
Currently hiring
Fleet Services by Cox Automotive
Indianapolis, IN
10 days ago
Billing Specialist II
...of on‑site mobile maintenance and repair services nationwide, offering mobile on‑site fleet... ...trucks and trailers. Cox Fleet also services customers through its 20+ nationwide service... ...is currently hiring a Billing Specialist II . As a Billing Specialist II , you will be...
Currently hiring
Cox-Fleet-
Indianapolis, IN
5 days ago
Executive Administrative Assistant II
...Executive Administrative Assistant II Infrastructure Engineering Inc. (IEI), a leading... ...with confidence and discretion, and represents the Office of the CEO and President with... ...governance matters Experience in professional services, engineering, construction, or related...
Temporary work
Work at office
Shift work
Infrastructure Engineering
Indianapolis, IN
3 days ago
Remote Call Center Representative
...for the Remote Call Center Representative role at MCI 1 week ago Be... ...Representatives to join our customer support team. This role is perfect... ..., providing exceptional service and support. To be considered... ...to submit up to a LEVEL II background and/or security investigation...
Full time
Contract work
Temporary work
Part time
Casual work
Work at office
Local area
Remote work
Work from home
MCI
Indianapolis, IN
1 day ago
Senior Administrative Assistant II
$10k
...Senior Administrative Assistant II - Properties, Concessions, and Air Service will primarily support the Director... ...with team members, inside customers, and outside visitors on a regular... ...characteristics described here are representative of those that must be met by an employee...
Work at office
Indianapolis Airport Authority
Indianapolis, IN
3 days ago
Pipeline: Customer Service Representative - Senior (6-10 years)
...Job Title: Customer Service Specialist II Location: Onsite - 1945 Northwestern Dr, El Paso, TX 79912 Schedule: 8-hour shifts between 8 AM and 8 PM Pay: $22.86/hr on W2, weekly pay; optional benefits Estimated Start Date: October 21 Contract: 6-month...
Weekly pay
Contract work
Shift work
Tailored Management
Indianapolis, IN
5 days ago
Logistics Support Specialist II
$44.9k - $72.3k
...Logistics Support Specialist II - req1683 OVERVIEW Responsible for supporting other team members in the Parts department with inventory control and logistics of service parts inventories, tools and equipment. Acts as a trainer for the Oracle system for both new hires...
Remote work
Canon USA & Affiliates
Indianapolis, IN
4 days ago
Customer Care Representative I, II
...Customer Care Representative I, II Indianapolis, IN Location: This role requires associates to work from the posted locations full-time, enabling... ...data to address operational challenges and customer service issues. Provides external and internal customers with...
Full time
Temporary work
Local area
Immediate start
Work from home
Monday to Friday
Flexible hours
Shift work
Weekend work
1 day per week
Elevance Health
Indianapolis, IN
1 day ago
HVAC Controls - Building Systems Specialist II
$24.28 - $32.44 per hour
...technologies ensures that we remain at the forefront of the Energy-as-a-Service sector. We believe in growth—not just for our business, but... ...Overview The Technical Services Building Systems Specialist II (BSS II) is skilled member of the Technical Services (TS) team,...
Full time
Work at office
Remote work
ENFRA
Indianapolis, IN
5 days ago
Health Information Administrator
...Health Protection and Laboratory Services Commission of the Indiana... ...Immunization Information System (IIS) Operations, Division... ...immunization program liaison and representative for an assigned region ranging... ...IIS) team to provide optimal customer service to providers •...
Work at office
Remote work
Relocation
Shift work
ECHO IT SOLUTIONS INC .
Indianapolis, IN
3 days ago
Customer Service Representative II - Mortgage Origination/Servicing
$21 - $25 per hour
...Job Description Job Description Salary: $21/hr - $25/hr Strongbridge LLC, is seeking full-time Customer Service Representatives / Mortgage Professionals to work in person, in our call center. Our representatives play an important role in the mortgage industry...
Minimum wage
Full time
Contract work
Temporary work
Work experience placement
Monday to Friday
Flexible hours
Shift work
Strongbridge
Indianapolis, IN
20 days ago
Call Center Agent
...We are seeking a Call Center Agent to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues. Responsibilities: Handle customer inquiries and complaints Provide information...
Pldi
Indianapolis, IN
1 day ago
Part-Time Focus Group Panelists. Call Center Agent Welcome. No Experience
$750 per week
...insights. We help connect everyday people with flexible remote market research opportunities that influence real products, services, and customer experiences.Role Overview:We are welcoming participants from all backgrounds, including anyone looking for administrative assistant...
Part time
Casual work
Remote work
Flexible hours
AFG
Carmel, IN
1 day ago
Call Center Mbr Srv Rep
...PURPOSE: Answer incoming phone calls. Provide a variety of service functions with excellent member service. RESPONSIBILITIES AND DUTIES • Answer telephone calls and process members transactions as requested • Answer individual questions or help members with problems...
Night shift
Indiana Members Credit Union
Indianapolis, IN
1 day ago
Customer Service Representative
...Principal Function: The Customer Service Agent supports on-demand courier, expedited, semi, and flatbed operations by delivering timely... ...services; handoffs information to appropriate sales representative. Coordinates with Sales Department to onboard new customers...
For contractors
Work at office
Monday to Friday
Now Courier
Indianapolis, IN
4 days ago
Customer Service Representative I
...Customer Service Representative - Electrical Supply Indianapolis, IN Are you the person customers look for when they walk in-because you know your stuff and get things done? Do you enjoy solving problems on the spot, building real relationships at the counter,...
Work experience placement
Monday to Friday
Kirby Risk
Indianapolis, IN
1 day ago
Customer Service Representative
...Customer Service Representative As a Customer Service Representative, you'll build connections and offer a wide range of products and services to our diverse customer base. Our customers are on the go and put their trust in us to provide quick and reliable financial...
Full time
Temporary work
Casual work
Work at office
Local area
Community Choice Financial, Inc.
Indianapolis, IN
8 days ago
Customer Service Representative
...Customer Service Representative Primary responsibilities include but are not limited to the following: Acts as the primary liaison between 3M and our customers Handles order entry, order status, product info inquiry, complaints, pricing, shipping and inventory...
Remote work
Omni Inclusive
Indianapolis, IN
2 days ago
Customer Service Representative
...Customer Service Representative We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your career - look no further. As a Customer Service Representative, you...
Weekly pay
Temporary work
Local area
Flexible hours
Shift work
Circle K
Beech Grove, IN
2 days ago
Customer Service Representative
$15 per hour
...Your Opportunity: Customer Service Representative CheckSmart Indianapolis, IN As a Customer Service Representative (CSR), you’ll help people in your community access the financial solutions they need—right when they need it the most. You’ll play a pivotal...
Hourly pay
Full time
Temporary work
Casual work
Work at office
Local area
Community Choice Financial Family of Brands
Indianapolis, IN
7 days ago
Customer Service Representative
$18 - $25 per hour
...Customer Service Representative FASTSIGNS #240301 is hiring for a customer service representative to join our team! Benefits/Perks: Competitive pay Paid vacation and holidays Performance bonus Ongoing training opportunities Position overview: We...
Hourly pay
Work at office
FastSigns
Indianapolis, IN
13 days ago
Customer Service Representative
$40k - $41.6k
...About Client: A leading U.S.-based financial services provider focused on helping students and families finance higher... ...students throughout their educational journey. Title: Customer Service Representative Location: Hybrid 2 days onsite to Indianapolis IN Type...
Full time
Work at office
Flexible hours
Shift work
Weekend work
Afternoon shift
ApTask
Indianapolis, IN
3 days ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Customer Service Representative II. Be the first to apply!