Scrum Master

Job Description

Job Description

FrankCrum is a Top Workplace!

FrankCrum, voted by its employees as a Top Workplace in Tampa Bay for more than 10 years in a row, is a Professional Employer Organization (PEO) based in Clearwater, Florida. FrankCrum employs approximately 500 people who serve over 4,000 businesses by offering a full range of HR services, including payroll, employee benefits, HR consulting services and workers' compensation insurance. Our PEO is a family culture that encourages people to feel at home, collaborate, and respect each other and we live by our Pillars of Excellence which are Integrity, Prosperity, and Affinity!

Click here to learn more about FrankCrum!

The Role You'll Play to Create Success

We are happy to announce a full-time Scrum Master (onsite/ hybrid)  position in Clearwater, FL!
The purpose of every employee at FrankCrum is to help businesses grow and prosper by providing products and services that foster stability and security. This job contributes to the mission of FrankCrum by facilitating the adoption of Agile practices within our software development process and ensure the smooth implementation of Scrum, removing impediments, coaching team members, and leading daily stand-ups and sprint planning.

1. Serves as Scrum Master for one or more Agile software development teams, facilitating Scrum ceremonies including sprint planning, daily stand-ups, sprint reviews, retrospectives, and backlog refinement.

2. Coaches development teams, Product Owners, and stakeholders on Agile principles, Scrum practices, and continuous improvement to increase team maturity and effectiveness.

3. Partners with Product Owners to maintain a healthy product backlog by supporting backlog refinement, user story development, prioritization, and sprint readiness.

4. Identifies, escalates, and removes impediments that impact team productivity, delivery timelines, or sprint commitments.

5. Promotes a collaborative, transparent, and psychologically safe team environment that encourages accountability, open communication, and continuous learning.

6. Monitors Agile delivery metrics such as sprint velocity, burndown, cycle time, and team capacity to identify trends and recommend process improvements.

7. Collaborates with cross-functional teams, leadership, and business stakeholders to improve alignment, manage dependencies, and communicate project status, risks, and delivery expectations.

8. Facilitates continuous improvement initiatives by leading effective retrospectives and driving actionable improvements across team processes and workflows.

9. Supports Agile planning activities including release planning, sprint forecasting, dependency management, and risk mitigation.

10. Encourages adoption of Agile best practices and recommends process enhancements that improve quality, predictability, and delivery performance.

11. Maintains Agile project artifacts, dashboards, and reporting within Azure DevOps, Jira, or other approved project management tools.

12. Performs other related duties as assigned.

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The Attributes We Seek

1. Knowledge of Agile principles, Scrum, Kanban, Lean, and iterative software development methodologies.

2. Knowledge of Agile scaling frameworks such as SAFe, LeSS, or View email address on us.fitly.work is preferred.

3. Skilled in facilitating meetings, coaching teams, resolving conflict, and influencing without direct authority.

4. Skilled in organizational, analytical, and problem-solving with ability to manage multiple priorities.

5. Skilled in verbal and written communication with ability to communicate effectively with technical and non-technical stakeholders.

6. Ability to build collaborative relationships across departments and foster a culture of accountability, trust, and continuous improvement.

7. Ability to analyze Agile metrics and use data to improve team performance and delivery outcomes.

8. Bachelor’s degree in Computer Science, Information Technology, Business, or related field; equivalent combination of education and experience may be required.

9. Certified SrumMaster (CSM), Professional Scrum Master (PSM I), or equivalent Agile certification required.

10. Three (3) years of experience serving as a Scrum Master supporting Agile software development teams.

11. Experience with Agile project management tools like Azure DevOps, Jira, or similar platforms.

12. Working knowledge of the software development lifecycle (SDLC), DevOps practices, and software release management.

Our Competitive Benefits

Along with this great opportunity, FrankCrum also provides exceptional benefits from top carriers including:

• Health Insurance is zero dollar paycheck cost for employee's coverage and only one hundred and ninety five dollars a month for family!
• Dental and Vision Insurance
• Short Term Disability and Term Life Insurance at no cost to the employee
• Long Term Disability and Voluntary Term Life Insurance
• Supplemental insurance plans such as Accidental, Critical Illness, Hospital Indemnity, Legal Services and Pet Insurance
• 401(k) Retirement Plan where FrankCrum matches 100% of the first 4% the employee contributes, and the employee is immediately vested in the employer match
• Employee Assistance Program at no cost to the employee
• Flexible Spending Accounts for Medical and Dependent Care Reimbursement
• Health Savings Account funded by FrankCrum
• Paid time off and holiday pay
• Education reimbursement up to five thousand two hundred fifty dollars tax free per calendar year
• PTO cash out
• Tickets at Work
• Access to the Corporate America Family Credit Union
• Employee and client referral bonus programs

What's Special About FrankCrum

FrankCrum, a family-owned business-to-business entity since 1981 made of several companies: FrankCrum Corporate (a professional employer organization), FrankCrum Staffing, Frank Winston Crum Insurance Company, and the FrankCrum Insurance Agency - all based in Clearwater, Florida. This "family of employer solutions" employs more than 400 people who serve over 4,000 clients throughout the United States. FrankCrum employees are trained to deliver high value through exceptional customer service and treat clients and coworkers like family. By living by our Brand Pillars (Integrity, Affinity, and Prosperity) employees are recognized at quarterly events for exceptional customer service and milestones in tenure.

The FrankCrum headquarters spans 14 acres and includes a cafe, subsidized for employees. Menus include made-to-order breakfast, hot lunch options and even dinners that can be ordered to-go, all at very affordable prices. The cafe also plays host to monthly birthday and anniversary celebrations, eating and costume contests, and yearly holiday parties. Through the input of its own employees, The Tampa Bay Times has recognized FrankCrum as a Top Place to Work for more than 10 years in a row! FrankCrum also supports several community efforts through Trinity Cafe, the Homeless Empowerment Program, Angel Tree, and Clearwater Free Clinic!

If you want to play this role to positively impact our clients' day-to-day business, then apply now!

FrankCrum is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances.

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