Dover, DE Branch Manager

Overview Peirce Phelps is looking for a talented Branch Manager for our Dover, DE location. The Branch Manager assigns and directs all work performed in the branch and manages all areas of branch operations. The Manager will mentor and develop staff, foster a positive work environment, ensure customer satisfaction and proper branch operation. Location: 350 Lafferty Lane, Building A, Dover, DE 19901 Responsibilities Inside sales and customer service Create, develop and maintain customer and vendor relationships Manage and develop branch employees: counter sales, warehouse, receiving/shipping, delivery Review, analyze and manage products of sales inventory stock levels Communicate to all levels of staff any HVAC product issues or problems Lead branch efforts to ensure store standards are met Qualifications Minimum of 3 years experience in HVAC industry preferred 5 years inside sales experienceMust have good computer skills: Excel, MS Outlook, Word, and other type of Point of Sale system Solid oral and written communication skills Capable of working in a fast-paced environment Strong customer service skills with the ability to problem solve preferably with little supervision Knowledge of air conditioning, heating, refrigeration and ventilation parts and equipment at a wholesale distribution level a plus Education High school diploma/GED required (Bachelor's degree preferred) Benefits Highly competitive pay Comprehensive benefits package Medical, dental, vision HSA available Wellness incentive program 401(k) with company match 3 weeks paid vacation 6 sick days 9 paid holidays + 2 floating holidays Short- and long-term disability Life insurance Supplemental insurance available Tuition reimbursement Career growth and advancement opportunities #J-18808-Ljbffr