Production Support Analyst
Syntricate Technologies
Production Support Analyst
Malvern, PA
Contract
Global Resiliency team providing support to multiple Cyber Security Applications servers.
Tools/Technologies: Splunk, ServiceNow, Linux/Unix Server Management, Windows Servers Management, Thousand Eyes, Control-M.
Quickly responds to incident alerts, analyze impact, follow procedure to resolve or work with partner teams to fix the issue.
Follow technical documented procedures to resolve production issues.
Join Scrum calls with Client, review weekend incidents, analyze alerts trends to reduce noise.
Identify, and coordinates with application teams that are critical to the events resolution.
Work with partner teams (Dev/Engg) for root cause analysis.
Join change calls, post implementation, perform impacted application post cert to check health of our applications.
Proactively monitor application health and other production issues, raise tickets, send health check Reports.
Document major issues and changes handled by Team to discuss in monthly review call with client and suggest process improvements.
Good communication skills with the ability to capture and articulate technical and non-technical details
24*7 Support required for supporting major issues.
Join Change Advisory Board (CAB) calls for change approvals
Coordinate all corporate system Major Incident Management (MIM) calls, ensuring incidents and problems records are recorded, followed up and closed.
Prepare PIR to review with teams and document root cause.
Syntricate TechnologiesVacancy posted 2 days ago
Similar jobs that could be interesting for youBased on the Production Support Analyst in Malvern, PA vacancy
- ...Systems Operations Analyst / Production Support Analyst Location: Malvern, PA - onsite five days per week W2 rate: $50/hr Interview process: Three rounds; the final round is with a Portfolio Manager Candidates may interview remotely and relocate...SuggestedRemote workRelocationFlexible hours
Interon IT Solutions
Malvern, PA2 days ago - ...stakeholders and ensuring its availability to the Service Center Production. Key Missions Obtains the data from file transfer systems... ...updated EMV Card checking scripts (Barnes/Collis/EVA Scripts) Supports Local Technical Support with data processing for testing new...SuggestedLocal area
$115k - $120k
...Third Party and Project teams on various support issues based on support SLAs · Microsoft... ...CRM environments for testing, UAT and production. Deployment Support of the CRM solution... ...year Location Malvern, PA Job Function TECHNOLOGY Role Analyst Tata Consultancy ServicesSuggested- ...will work with regional and global Digital & Transformation teams to ensure compliant operations. Requirements include 3+ years in IT support/IT operations, a Bachelor's in CS or equivalent, and strong English communication. The role is on-site with 5 days/week and 10%...Suggested
- Job Title IT Service Desk Analyst I Job Description IT Service Desk Analyst I Resolve technical... ...users by delivering timely application support, training, and problem resolution that... ...approach. Collaborating regularly with product support, management, and business teams...SuggestedFull timeWork at officeImmediate startWork visaRelocation package3 days per week
- ...core laboratory services for clinical trials.Position Summary:Laboratory Application Specialist-Large Molecule — a role that is to support lab operational and studies in a regulated (GLP/GCLP) research environment, including but not limited to documentation and data archival...Contract workWork at office
Frontage Laboratories
Lionville, PA3 days ago - ...Independently develop and maintain Central Lab Service standard procedures and training Job-Aids regarding LIS/LIMS, middleware, and other supporting software Systems.Build and maintain LIS/LIMS database for clinical trials, medical diagnostic testing, and Biorepository.Partner...Contract workWork experience placement
Frontage Laboratories
Exton, PA2 days ago - ...compromising performance. With a robust U.S. manufacturing network, MCG supports data centers, power generation, healthcare, oil & gas,... ...involves receiving, storing, picking, packaging, and shipping products while adhering to company policies and procedures. The employee...Summer workCurrently hiringWork at officeNight shift
Mission Critical Group
West Chester, PA4 days ago - ...We're Hiring: SRE Production Support Engineer Malvern, PA · Onsite Contract Experience: 5+ yrs Skills: Shell, Bash, AWS, Azure, Docker, Kubernetes, Terraform, Ansible, Jenkins, CI/CD, Nginx, Grafana Roles & Responsibilities: Provide L2/L3 production...Permanent employmentContract workTemporary work
Delan Associates, Inc
Malvern, PAmore than 2 months ago - ...lifecycle.Design and implement security controls and guardrails that support continuous and secure application delivery.Develop and maintain... ...long-term financial wellbeing of our clients. To lead through product and services that transform our clients' lives. To learn and...Full timeWork experience placement
Vanguard
Malvern, PA1 day ago - Title : Sr IT Support Analyst Location : Wayne, PA Type : Full Time Salary : $Open (Best Possible) YOU?RE GOOD AT: Monitoring JIRA Help Desk system for work intake from problem tickets to service requests Providing Tier 1-3 hardware support on Apple, HP, Lenovo, Microsoft...Full timeWork experience placementLocal areaRemote work
- Axalta Coating Systems is seeking a Technical Advanced Support Specialist II to provide expert color matching and technical support for Axalta products. You will collaborate with cross-functional teams to ensure accurate color assistance, troubleshoot coating applications...
- Deskside Support TechnicianAt Customers Bank, we believe in working hard, working smart, working together to deliver memorable customer experiences and having fun. Our vision, mission, and values guide us along our path to achieve excellence. Passion, attitude, creativity...Work at officeLocal areaRemote work
- ...continues to grow, we are looking for an IT Support Technician to provide reliable, friendly... ...throughout the office, warehouse, and production environments and takes pride in... ...Support Technician and Systems & Applications Analyst. Advancement is based on business needs,...Work experience placementWork at office
- ...Responsibilities Solve complex technical issues, identify root causes, and deliver effective solutions for customers. Support Bentley products and their integrations across cloud services, databases, networks, and connected technologies. Collaborate with global...Worldwide
Bentley Systems
Exton, PA1 day ago - Pye-Barker Fire & Safety, LLC is seeking a Sprinkler Service Support Technician to assist service teams with maintenance, repair, and troubleshooting of fire sprinkler systems. The role emphasizes learning safety procedures, company protocols, and proper service techniques...
- Position OverviewAs a Senior Technical Product Manager in Vanguard’s Global Risk and Security (GR&S) division, you will play a pivotal... ...driven and highly collaborative culture is a critical enabler to support long-term client outcomes and enrich the employee experience....Full timeRemote workFlexible hours
Vanguard
Malvern, PA21 hours ago - ...negotiations for assigned categories.Monitor contract repository and support renewals or terminations.Supplier Relationship ManagementBuild... ...skills.Customer service orientation with the ability to build productive relationships with internal stakeholders.Come Create at Ricoh:...Contract workWorldwideFlexible hours
Ricoh
Exton, PA1 day ago - ...Bentley Systems is seeking a Senior Engineer to tackle complex technical challenges, mentor peers, and influence product direction. The role spans across cloud services, databases, networks, and connected technologies, with opportunities to grow leadership skills and deliver...Remote job
- Get AI-powered advice on this job and more exclusive features. Juno is seeking a hands-on IT Support Analyst to join our growing team in Glen Mills, PA. In this 3x a week on-site role, you’ll be the go-to resource for desktop, mobile, and Level 1 ERP/CRM support, helping...Full timePart timeWork at officeLocal areaRemote work
- Bentley Systems is seeking a Senior Technical Support Engineer in Hybrid (Exton, PA) or Remote. You will tackle complex technical challenges... ...teams to deliver excellent user experiences across Bentley products and their cloud integrations. You will work on continuously...Remote job
- ...have worked as a desktop engineer in Manufacturing lab environment JD-1 EUS: Technician Skillset Required • Experience in supporting overall manufacturing / lab IT systems and IT devices. • Familiarity with manufacturing, lab and Data Center IT equipment •...
Omni Inclusive
Malvern, PA1 day ago - ...Berwyn, PA Our client seeks an Application Support professional focused on Tier 2 and Tier 3 level production support. The role requires reading Java code,... ...engineering. The position is not a production monitoring analyst role and is intended to grow into engineering...Hourly payContract workLocal area
- ...IT Servicedesk Technician III The IT Servicedesk Technician III is responsible for providing technical assistance and support related to the organization's computer systems, hardware, and software applications. This individual will be the initial point of contact for...Weekly pay
$55 - $60 per hour
...hr Job Overview: Our client is seeking a highly analytical and technically proficient Technical Business Analyst to support Payment Operations, production troubleshooting, and transaction processing environments. The candidate will act as the bridge between...Temporary workLocal area- ...the employers and employees.Job DescriptionMUST HAVE:Previous IT Service Desk experience including:Experience investigating and supporting end user technology including hardware, printers, phones, and softwareActive Directory experience including password reset and basic...Work at officeWorldwide
Arete Technologies Inc
Broomall, PA1 day ago - ...technologies company serving the U.S. military, intelligence community, and commercial space industry delivering next-generation solutions to support the national security space enterprise. Built on more than six decades of excellence, ARKA brings modern approaches and a culture...Full timeTemporary workWork experience placementWork at officeRemote workVisa sponsorship
- ...Healthcare Laundry Specialists is seeking an IT ServiceDesk Technician III to be the first point of contact for end-user requests. You will support desktops, OS and software, troubleshoot issues, and escalate as needed, while documenting solutions and contributing to a knowledge...
- ...training programs, industry conference opportunities, and challenging projects will help you develop new skills and expertise in a supportive and collaborative environment. With a focus on knowledge sharing and organic learning, we empower our team members to take...Full timeRemote work
e-Mayhem
Malvern, PA23 days ago - ...Executive IT Services Specialist role supporting Vanguard's Csuite, Board members, and senior leadership. This is a whiteglove, handson... ...Endpoint & MDM: Microsoft Intune, Jamf Pro Productivity & Collaboration: Microsoft 365 (Outlook, Word, Excel, PowerPoint...Permanent employmentContract work
Apex Systems
Paoli, PA1 day ago
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Production Support Analyst. Be the first to apply!
Related searches
- community support Malvern, PA
- orderly hospital support services Malvern, PA
- behavior support Malvern, PA
- field support Malvern, PA
- onsite support Malvern, PA
- remote support Malvern, PA
- java production support Malvern, PA
- noc support Malvern, PA
- maintenance support Malvern, PA
- independent support services Malvern, PA