Dynamics CRM App Support Dev/Analyst

Dynamics CRM App Support Dev/Analyst

Locations: Malvern, PA (Onsite)

Duration: 6 months

Pay Range: $45 - $50/Hour on W2/C2C (All inclusive)

JOB DESCRIPTION:

Technical/Functional Skills:

Ability to troubleshoot and work independently on priority issues/tickets based on the Prod/non-Prod issues

Development & design expertise in Dynamics CRM technical like Dataverse, Power Platform tools like power automate/canvas & model driven apps

o Ability to develop plugins, JS, power automate flows

o Configure CRM components

o Ability to model in CRM Data based on requirements

o Integrations using Power Automate and Connectors, APIs Previous experience on Workflow tools esp. Power Automate or custom API development

Worked with Client, Third Party and Project teams on various support issues based on support SLAs

Client C# skills to develop CRM custom extensions/Plugins

Worked in Solution deployments, ALM and CRM Solutions, Security design

Troubleshooting & solution achiever for the application development issues with team collaboration

Worked on Reports OOB, Dashboard and Power BI

Worked on Copilot within D365 and M365 and Copilot studio/Azure AI foundry and developed agents and/or chatbots using Copilot Studio

Good Communication

D365 Certification - PL 600/200 or AB 100

Knowledge about Azure Components and AZ 900 certification is preferred.

Roles & Responsibilities:

Able to work in agile delivery model & stakeholder management.

Create design by interacting with client stakeholders.

Able to provide solutions to the CRM requirements in tight time schedule

Conduct CRM solution approach workshops to the stakeholders

Create High Level Technical design

Manage CRM environments for testing, UAT and production.

Deployment Support of the CRM solution

Company Benefits & Culture:

Opportunity to work with a dynamic team in a fast-paced environment

Exposure to cutting-edge technologies and methodologies

Supportive and collaborative work culture