Commercial Sales Account Manager - Baltimore MD

About This Role Commercial Service Account Manager you will pursue opportunities for service agreements, quick turn projects to keep our customers operating effectively, and large opportunities that help modernize their equipment. This role is a great fit if you excel at building relationships, have outstanding customer service skills, and love working with cross‑functional teams. This is the ideal role for those adept at assessing and understanding both the immediate and future needs of customers. Key Responsibilities Sell the full portfolio of Carrier HVAC Service products and solutions (service agreements, repairs and modernizations) Create and maintain Sales Territory and Account plans where necessary Present at customer seminars to develop new and existing customer relationships and opportunities Promote Carrier value proposition linking customer objectives to Carrier solutions Utilize CRM to manage customer interactions, activities, and opportunity pipeline Experienced seller in attracting new customers as well as building share value with existing customers Seek out and access new service agreement opportunities with existing customers and new prospects Seek out or respond to repair opportunities Establish and build credibility with knowledge of Carrier products/solutions Strong ability to develop and sustain customer relationships Clearly articulate the value of Carrier’s offerings and how they map to the customers’ needs Detect the Customer’s buying stage and adjust selling accordingly Effective presentation and communication skills Prioritize best opportunities Respond to customer requirements in a timely manner Gain booking/orders in a timely manner Consistently achieve sales metrics and Annual Targets Effectively negotiate service agreement renewals when required Required Qualifications 2+ years of experience with HVAC Service and Commercial Sales High School Diploma/GED required Must be able to lift/carry 20 pounds, climb ladders/stairs, and be comfortable working on roofs/platforms Must be able to pass an MVR Preferred Qualifications Bachelor’s degree Extremely comfortable operating in a technical environment using Microsoft based computer software Outstanding sales/negotiation skills and goal‑oriented with strong time management and organizational skills Demonstrated strong written, verbal and presentation skills to effectively develop expectations and relationships with internal and external customers Ability to sell directly to end user customers Previous experience selling service agreements Demonstrates ability to introduce others to cross‑sell and upsell within their base of customers Ability to work in a highly team‑oriented and dynamic environment Demonstrated ability to identify opportunities to proactively sell preventative repair/upgrade packages Self‑motivated and able to manage many simultaneous projects and responsibilities Pay Range The annual salary for this position is between $64,500.00 - $129,500.00 annually. Factors which may affect pay within this range include, but are not limited to, skills, education, experience, and other unique qualifications of the successful candidate. Other Compensation This position may be entitled to short‑term cash incentives, subject to plan requirements. Benefits Health Care Benefits : Medical, Dental, Vision; Wellness incentives Retirement Benefits Time off and Leave : Paid vacation days up to 15 days; paid sick days up to 5 days; paid personal leave up to 5 days; paid holidays up to 13 days; birth and adoption leave; parental leave; family and medical leave; bereavement leave; jury duty leave; military leave; purchased vacation Disability : Short‑term and long‑term disability Life Insurance and Accidental Death and Dismemberment Tax-Advantaged Accounts : Health Savings Account; Health Care Spending Account; Dependent Care Spending Account Tuition Assistance Carrier EEO Statement and Accommodations Process Carrier is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status or any other applicable state or federal protected class. Carrier provides affirmative action in employment for qualified individuals with a Disability and Protected Veterans in compliance with section 503 of Rehabilitation Act and the Vietnam Era Veterans' Readjustment Assistance Act. If you require a reasonable accommodation to complete the application process, participate in an interview, or otherwise engage in the hiring process, please contact us at View email address on click.appcast.io. We will make every effort to meet your needs in accordance with applicable laws. #J-18808-Ljbffr Carrier Global Corporation