Sourcing Operations Manager

Responsibilities Sourcing Operations will have overall accountability for managing a subset of supplier relationships across the Packaging Category within a defined region. This includes being responsible for the planning, organization, directing and controlling of the supply of packaging which is produced for our customer(s) and is used within their restaurants (QSR segmentation). The role will deploy and manage a consistent global supplier engagement framework, supplier performance metrics, and sourcing strategies. Primary responsibilities include managing assured supply of packaging products, supplier development, supplier selection, supplier performance and capacity and contingency management. This individual will collaborate internally with the Strategic Sourcing, Commercial Delivery, and Category Management functions as well as Quality and SIPD, and from an external engagement perspective, serve as the primary relationship owner for our supply base while providing subject‑matter expertise to our customer when necessary. Inventory management of suppliers to deliver uninterrupted supply of core and promotional products at a quality, innovation, and cost level consistent with the customer’s standards and expectations. Support Supplier Relationships programs across the supplier base in the defined region. Manage raw material and risk management aspects of the packaging supply chain at strategic level, addressing supply contingency and pricing fluctuations. Lead capacity/contingency gap identification and implement supplier strategies against product category roadmaps to meet overall category needs and the customer’s long‑term business objectives. Serve as the escalation point for supplier issues across the business. Collaborate with internal customers—especially Procurement Services and Product Management—during the strategic sourcing review process to deliver against defined objectives, including supplier selection, onboarding, negotiations, and contract management. Manage and implement overall supplier capacity requirements to support product strategies and roadmaps, inclusive of any necessary supplier investment strategies. Manage execution of supplier contract management in partnership with Procurement Services. Qualifications 4‑year supply chain degree with 3‑5 years of experience in supply chain, sourcing, category management, and/or procurement. Demonstrated delivery of supplier management and supplier performance management that results in measurable outcomes (e.g., innovation, supply chain stability, sustainability, cost savings). Strong analytical capabilities. Proven negotiation capabilities. Strong critical thinking capabilities. Highly collaborative and able to influence without authority. Business and financial acumen. Strong relationship / strategic partnering skills. Technical background preferred (engineering or supply chain discipline). MBA preferred. Skilled in using computer software applications such as Word, Excel, PowerPoint, Outlook, and Teams. Previous experience working as a buyer or supply/demand planner. Benefits Starting salary between $105,000 – $115,000. Commitment to rewarding results. Opportunities to work with talented and driven individuals at every level of the company who respect each other, treat each other fairly, and hold one another accountable for our customers’—and our company’s—success. Generous medical, dental, vision and other great benefits. Paid parental and medical leave programs. 401(k) with a company match and profit sharing. 15 days of paid time off plus company holidays. Hybrid work model. Tuition reimbursement and student loan repayment assistance. Inclusive employee resource groups. Equal Opportunity Employer We are an equal opportunity employer, and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. #J-18808-Ljbffr