Workday Integration Specialist

Workday Administrator & Integrations Specialist

Department: Information Technology

Reports To: Director of Application Development

Location: Onsite

Employment Type: Full-Time

Key Responsibilities

1. Tenant Administration & System Optimization

• Serve as the primary technical owner for Workday HCM, managing configuration across Core HCM, Onboarding, and Time/Absence.
• Maintain, test, and enhance Business Process Framework (BPF) configurations, condition rules, and validation rules to support corporate and field branch operations.
• Manage Workday security architecture: maintain role-based, user-based, and domain security policies, ensuring compliance, data privacy, and audit readiness.
• Lead the evaluation, regression testing, and deployment of Workday’s semi-annual feature releases (R1/R2) in partnership with HR stakeholders.

1. Integration Development & Operational Monitoring

• Actively monitor, support, and troubleshoot scheduled integration runs, proactively diagnosing interface failures, payload drops, and data discrepancies.
• Maintain and build integrations using Enterprise Interface Builder (EIB), Core Connectors, Document Transformation, and Workday Studio.
• Support critical automated feeds connecting Workday to surrounding enterprise systems (including our ATS, external time-tracking/dispatch systems, and downstream ERP engines).
• Build and refine custom transformations (XSLT) and web services (SOAP/REST) to support evolving data requirements between IT, HR, and Operations.

1. Managed Services Transition & Operational Excellence

• Lead technical cutover and knowledge transfer from our incumbent Workday Managed Services Provider (AMS).
• Audit and document the current tenant footprint: inventory active integrations, runbooks, credential rotations, and open technical debt.
• Establish internal ticketing, change management, and environment promotion standards (Sandbox/Preview to Production) to ensure system stability.

1. Reporting, Analytics & Data Integrity

• Design, build, and maintain complex custom reports (Advanced, Matrix, Composite) and calculated fields for HR leadership, Finance, and Executive teams.
• Perform regular tenant data audits to identify configuration gaps, synchronization failures, or orphan records, driving automated data validation where possible.

Required Qualifications

• Experience: Minimum 3–5 years of dedicated, hands-on Workday HCM system administration in a mid-to-large enterprise (preferably multi-location, distributed field, or hourly workforces).
• Integrations Expertise: Proven, demonstrable track record developing, modifying, and troubleshooting Workday integrations using EIBs, Core Connectors, and Workday Studio.
• Proficiency in XSLT, XML, and Web Services APIs.
• Security & Governance: Solid understanding of Workday security groups (role-based, user-based, intersection), business process definitions, and supervisory organization structures.
• Cutover / In-Sourcing Mindset: Comfort stepping into a tenant built or maintained by a third-party vendor, conducting technical discovery, and establishing internal runbooks.
• Problem-Solving & Communication: Strong interpersonal skills with the ability to translate complex technical constraints into clear, pragmatic solutions for non-technical HR and business leaders.

Preferred Qualifications

• Workday Pro Certification (Core HCM, Integrations, or Reporting) is a strong plus.
• Prior experience transitioning a Workday environment from an external AMS/managed service partner to an internal IT model.
• Experience interfacing Workday with enterprise ERP systems (e.g., JD Edwards/E1, SAP, Oracle) or industry-specific field service management tools (e.g., ServiceTitan).
• Exposure to modern recruitment platform integrations (e.g., iCIMS)

Benefits: Health, Dental, Vision, 401K, paid time off, tuition reimbursement, parking