Remote Workforce Forecasting & Scheduling Analyst
Jobgether
- Remote job
Jobgether is seeking a detail-oriented Workforce Services Analyst for a fully remote role in the United States. You will optimize contact center performance through forecasting, scheduling, and data-driven analysis, analyzing inbound call and web chat volumes to support service levels and operational efficiency. This position requires strong analytical skills, experience with workforce management platforms, and the ability to translate data into actionable recommendations. #J-18808-Ljbffr Jobgether
- WSP USA is seeking a Workforce Analyst to support Contact Center teams across phone, email, and chat. You will forecast workload, build schedules, monitor intraday activity, and generate reports to drive service levels and efficiency. Collaborate with Operations, Training...Suggested
- Ampcus Inc. is seeking a Workforce Management Analyst I to monitor call volume, patterns, and traffic flow for the Customer Service center. You will work with supervisors to forecast workload and adjust schedules to optimize staffing, and provide regular management reports...Suggested
- Spectrum in Louisville, KY is seeking a Workforce Management Analyst to analyze call volume trends, forecast demand, and generate staffing schedules for our contact centers. You will develop forecasting models and collaborate with operations, marketing, finance and IT...Suggested
- Jobgether is a fully remote platform that uses AI-powered matching to connect candidates... ...web chat arrival patterns, developing forecasts for contact volumes, and balancing staffing... ...experience and proficiency with workforce management software. #J-18808-Ljbffr JobgetherRemote job
- Rural King is seeking a Workforce Management Analyst to optimize our Contact Center operations in Illinois. You will manage scheduling, forecasting, and real-time adjustments to ensure staffing aligns with business needs and service levels. You will analyze performance...Suggested
- Nationwide is seeking a Senior Analyst, Workforce Management to help align staffing with call center demand in a hybrid Des Moines office. You will forecast volume, develop 2-4 week schedules, and coordinate skilling across multi-skill teams, ensuring optimal coverage...Work at office
$3,531 - $4,457 per month
Workforce Scheduling Specialist Monthly Pay $3,531 - $4,457 USD per month Summary Each shift begins... ..., and operations managers. This fully remote position lets you work from home in... ...Compare scheduled staffing with workload forecasts and expected demand, identifying gaps...Remote workWork at officeWork from homeShift workDay shift$3,736 - $4,706 per month
Job Title: Workforce Scheduler Monthly Pay: $3,736 - $4,706 USD per month Summary: Phone calls, emails, and team messages connect the Workforce... ..., and maintain accurate schedules. This is a fully remote, desk-based position offering work from home in Washington,...Remote workWork at officeWork from homeShift workDay shift- ...home. Candidates must be able to accommodate a hybrid schedule. Your Responsibilities Forecast interval, daily, weekly and monthly contact volumes, handle... ...- relevant experience is also accepted 2+ years of workforce management forecasting and reporting experience (will...Temporary workWork at officeLocal areaWork from home
$64k - $82.5k
Workforce Management Forecasting Analyst About Figure Figure (NASDAQ: FIGR) is transforming capital markets through blockchain. We’re proving that blockchain... ...(SOPs), guidelines, and best practices related to scheduling, forecasting, and capacity planning. Identify...Contract workFor contractorsFor subcontractorWork at officeVisa sponsorshipWork visa$51.92k - $64.9k
...the gathering and analysis of data for forecasting purposes, including historical performance... ..., and best practices related to scheduling, forecasting, and capacity planning. Identify... ...Strong knowledge and experience with workforce management software (NICE) and...Work at officeVisa sponsorshipWork visa$48.9k - $66.2k
Humana, Inc. is seeking a Workforce Management Professional 1 to apply advanced and predictive... ...to guide staffing decisions. This remote role supports the Humana family and requires... ...planning, and delivering insights. Schedule: 6:30 AM-2:00 PM ET, Tue-Sat. 40 hours/week...Remote job- Humana, Inc. is seeking a Workforce Management Professional 1 to apply advanced analysis, people metrics and reporting to... ...and development, talent management, and compliance, with remote work and a 40-hour schedule. Responsibilities include assessing staffing requirements...Remote job
- Navitus Health Solutions is seeking a Specialist, Workforce Management to support forecasting, scheduling, and analysis to meet service levels. You will work... ...process improvement and cross-functional collaboration. Remote-friendly environment with comprehensive benefits is...Remote job
- ATI Physical Therapy is hiring a Workforce Management Coordinator to support contact center operations, schedule changes, and attendance records. You will monitor daily workload... .... Role involves collaborating with WFM analysts, generating reports, and maintaining...Remote job
- Humana, Inc. seeks a Workforce Management Professional 1 to apply advanced analytics and people... ..., and talent management decisions. This remote role centers on delivering insights and... ...proficiency in Microsoft Office and scheduling tools, with a focus on accuracy and timely...Remote jobWork at office
- ...Solutions is seeking a Specialist, Workforce Management to join our team. The WFM... ...supports workforce management setup, scheduling, analysis, forecasting, and reporting to help meet service... ...forecasting, scheduling, and reporting, and can work remotely as #J-18808-Ljbffr NavitusRemote job
- ATI Physical Therapy, Inc. is hiring a Workforce Management Coordinator in the United States... ...center operations by administering schedules, processing staffing changes, and monitoring... ...role involves collaboration with WFM analysts and Operations to maintain timely communication...Remote job
- Navitus Health Solutions is seeking a Specialist, Workforce Management to support forecasting, scheduling, and reporting to meet service level commitments. The role involves analyzing data, developing reports, and refining WFM processes to improve efficiency and workforce...Remote job
- Signature HealthCARE is seeking a scheduling-focused professional to support community of practice... ...knowledge sharing, and implement workforce best practices across the organization.... ...-class innovative solutions. Travel and remote work accommodations are included with a...Remote work
- Navitus Health Solutions in Atlanta is seeking a Specialist, Workforce Management to support forecasting, scheduling, analysis, and reporting to help the contact center meet service level commitments. The role involves troubleshooting WFM systems, reviewing data, and creating...Remote job
- Talentoma is seeking a Workforce Scheduling Specialist to join our remote team. You will manage scheduling queues, verify availability, and coordinate with supervisors to maintain accurate staffing for expected workloads. Based in Oregon, this fully remote role requires...Remote jobFlexible hoursDay shift
- Navitus Health Solutions is seeking a Specialist, Workforce Management to join our team. The role focuses on setup, scheduling, forecasting, and analysis to meet service level commitments. The WFM Specialist troubleshoots basic systems and develops reports to guide staffing...Remote job
- Naukri Mitra is seeking an Online Workforce Management Specialist to optimize staffing, craft smart schedules, and drive data-informed planning for remote operations. You will balance workloads... ..., and emphasis on analytics, forecasting, and proactive problem-solving in...Remote job
- Navitus Health Solutions is seeking a Specialist, Workforce Management to join our team. This role supports workforce management setup, scheduling, analysis, and forecasting to help meet service levels and commitments. The WFM Specialist performs system troubleshooting,...Remote job
- Maximus is seeking an Analyst - Workforce Services to optimize contact center performance through forecasting, scheduling, real-time monitoring, and workforce analytics. You will turn... ...and customer experience in a fully remote role. The ideal candidate holds a Bachelor...Remote job
- Naukri Mitra is seeking an Online Workforce Planner to help remote teams stay aligned, balanced, and productive. You’ll design schedules, forecast demand, and use data to prevent bottlenecks while keeping communication clear across time zones. This remote role emphasizes...Remote jobFlexible hours
- Signature HealthCARE is seeking a Scheduling Coordinator to support staffing and software-related scheduling... ...our organizations, with travel and some remote work. This role emphasizes improving scheduling processes and workforce effectiveness in long-term care settings....Remote work
- Navitus Health Solutions is seeking a Specialist, Workforce Management to support forecasting, scheduling, and analysis to meet service levels. The role includes troubleshooting WFM systems, generating reports, and recommending staffing adjustments. You will help project...Remote job
- Teleperformance in Warren, MI is seeking a Workforce Forecasting Analyst for a hybrid role (60% in office, 40% work at home). You will forecast contact center volumes, build models, and provide actionable insights to improve service levels. The ideal candidate has 2+ years...Work at officeWork from home
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