People Operations Manager

Responsibilities Employee Experience & Team Support Support day-to-day People Operations activities while helping foster a positive, inclusive, and engaging employee experience across the organization Serve as a first point of contact for employee questions, escalating inquiries in a timely manner Be present in‑office two days per week to provide hands‑on HR and workplace support to team members, serving as an on‑site go‑to resource for employees needs and questions. Proactively support team members in‑office, addressing day‑to‑day needs and identifying opportunities to improve the employee and workplace experience Coordinate all‑team meetings, company‑wide celebrations, and internal communications (including team newsletter updates), ensuring smooth execution and clear messaging Provide light IT support (e.g., basic troubleshooting, equipment coordination) Ensure company distribution lists are up to date Culture & Engagement Support and execute company‑wide engagement initiatives, social events, and team‑building activities that reinforce company culture and values Manage employee recognition programs, including Employee of the Quarter (Sea Star Award), overseeing nominations, coordination, and announcements Assist in planning celebrations, milestones, and moments that strengthen employee connection and morale Gather employee feedback related to engagement initiatives and share insights with the People team Onboarding & Offboarding Coordinate end‑to‑end onboarding and offboarding processes, including scheduling, documentation, system access, and equipment logistics, in partnership with hiring managers, IT, and People Operations Maintain, update, and continuously improve onboarding resources and materials Gather and analyze 90‑day new hire feedback to identify trends and drive continuous improvement Support offboarding processes with professionalism and care, ensuring compliance and a positive final employee experience HRIS, Data & Compliance Maintain accurate, up‑to‑date employee data, files, and documentation Track required trainings, certifications, and acknowledgements, ensuring completion and proper documentation Execute routine audits of employee data and documentation to ensure accuracy and compliance Provide support in the interpretation and implementation of OSEA's HR policies and guidelines Benefits Administration Assist with benefits administration, leave management, and benefits‑related inquiries Requirements 3-4 years of experience in People Operations, HR, or a related role preferred Strong organizational skills with exceptional attention to detail Ability to manage multiple priorities in a fast‑paced environment A proactive, service‑oriented mindset with a passion for people and culture Discretion and professionalism when handling confidential information Comfort working with HR systems, reporting tools, and shared documentation Excellent communication and interpersonal skills (oral, written, non‑verbal, intuitive, psychic et al) Excellent communication and interpersonal skills (oral, written, non‑verbal, intuitive, psychic et al) Ability to work within the office at least 2 days per week Must be located in Los Angeles, California Must reside in the United States to be considered for this position Please note that visa sponsorship is not available for this position This job description is a summary of duties. It is by no means an all‑inclusive list but is merely a broad guide of expected duties and is subject to change. Benefits What We Offer Medical, dental, and vision Flexible Spending Account (FSA) Quarterly wellness and technology stipend 401(k) match (up to 4%) New hire work from home stipend Up to 3 months of parental leave for eligible team members Flexible PTO Paid company holidays 4 days to volunteer per year #J-18808-Ljbffr Nashville Public Radio