Customer Success Manager (Fully Remote)
$80kCustomer.io
- Own the success of a portfolio of 40-60 mid-market customers as their strategic advisor.
- Partner with Account Management, Technical Support, Product, Solutions, and Engineering to drive value.
- Lead onboarding, monitor customer health, and own escalations end to end.
What we value:
- Curiosity about customer businesses and a trusted advisor mindset.
- Ownership of commercial outcomes and comfort in ambiguity.
- AI-forward thinking and a growth mindset.
- $80,000 USD salary depending on experience.
- 100% coverage of medical, dental, vision, mental health, and supplemental insurance.
- 16 weeks paid parental leave and unlimited PTO.
Customer.io
Customer.io is a platform that helps companies send automated emails, push notifications, in-app messages, and SMS using real-time behavioral data. It serves over 9,000 companies from startups to global brands and values empathy, transparency, and responsibility.
#J-18808-LjbffrVacancy posted 1 day ago
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