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Patient Care Coordinator

BELTOPIA LLC

Job Description

Job Description

Patient Care Coordinator

Company Overview
At Beltone, we deliver premium patient care by fostering a collaborative, empowering work environment. Our commitment to innovative hearing technology and exceptional service drives our success.

Responsibilities

  • Administrative Support: Perform a range of office tasks efficiently.

  • Patient Assistance: Support the Hearing Care Professional in guiding patients and serve as their primary liaison.

  • Appointment Management: Optimize scheduling to maximize test opportunities and track patient engagement.

  • Marketing & Sales: Assist with local marketing efforts, cultivating new community relationships and referrals.

  • Communication: Handle incoming calls and follow up with patients professionally.

  • Documentation & Compliance: Process clinic forms accurately to ensure HIPAA and state law compliance, including verifying patient eligibility.

  • Financial Processing: Manage payments, reconcile cash balances, and oversee inventory.

  • Office Environment: Maintain a clean, welcoming workspace.

Qualifications

  • High School diploma or equivalent required.

  • Preferred: 2 years’ experience in office administration, sales, or customer service.

  • Proficiency in MS Office.

  • Flexibility to work varying hours.

Competencies

  • Strong customer service orientation.

  • Team player with a positive, enthusiastic attitude.

  • Self-motivated, organized, and decisive.

Join Beltone and grow professionally in a dynamic environment where your skills contribute to superior patient care. We are an Equal Opportunity Employer and welcome applicants from diverse backgrounds.

Vacancy posted 7 days ago
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