Director, AI-Driven CX Strategy & Operations
Doordashusa
Doordashusa is seeking a Director of Customer Experience Strategy & Operations in San Francisco, California. This pivotal role will define the operating systems shaping customer experiences across various business lines. Ideal candidates will have over 10 years of experience in relevant fields and an AI-native mindset. The position involves leading a team, collaborating with multiple departments, and enhancing operational efficiencies. Competitive salaries, comprehensive benefits, and opportunities for equity grants are offered. #J-18808-Ljbffr Doordashusa
$124k - $155k
...building the foundation for an AI-native future across our three... ..., the AI Research Lab operates at the center of technical exploration... ...RoleAs an Associate Manager, Strategy & Operations on our AI Research... ...thresholds using data-driven benchmarkingLocalizing metrics...OperationsHourly payWork at officeLocal areaRemote workFlexible hours$155k - $410k
...LevelDirectorJob Description & SummaryThe OpportunityAs a Strategy& Deals Tech Strategy AI & Tech Value Creation Director, you will provide strategic advice and support... ..., Law/Legal Studies, Mathematics/Statistics, Operations/Supply Chain- Demonstrating strategic planning...OperationsFull timeH1b- ...Legal, People, and Finance leaders, shaping org design, talent strategy, and culture initiatives for a fast-growing G&A function. You... ...and lead workforce planning and succession efforts while leveraging AI-driven HR solutions to improve outcomes. #J-18808-Ljbffr CheckrSuggested
- Salesforce seeks a Director for GIC Operations Excellence to build and lead a new high-impact team driving modernization of incentive compensation operations. You will shape strategy, spark AI-enabled improvements, and partner across Sales, Finance, HR, and Technology to...Operations
$206.9k - $279.9k
...and sits at the intersection of cross-platform product strategy, AI-powered experiences, and the future of how customers... ...at scale. - Strategic Leadership & Influence: Operate as a thought partner to Directors and VPs across Amazon Music and partner organizations...OperationsLocal areaFlexible hoursDay shift$195.42k - $370.53k
...a collaborative, team-driven culture. At KPMG, our people... ...is currently seeking a Director, Private Equity IT M&A... ...to join our KPMG Strategy practice.Responsibilities... ...onacquisitions; utilize AI-powered tools to accelerate... ..., cost take-out, operating modelredesign, and the...OperationsH1bLocal area$250k - $300k
...AreNotion is the collaborative AI workspace where teams and... ...Recruiting, Head of Recruiting Operations, and our Staff team to scale our... ...the global technical recruiting strategy across Engineering, Product,... ...someone who has built workflows, driven adoption, and raised the bar...OperationsLocal area$150k - $200k
...the only vertically integrated AI infrastructure company built from the ground up, we own and operate each layer of the stack — from... ...and partners advance their AI strategies, and be part of a high-... ...strong business acumen, data-driven decision making, operational rigor...OperationsTemporary work$150k
Join our Frontier AI & Robotics team to lead the hardware integration... .... - Manage prototyping lab operations — oversee machine shop... ...creating adaptive manipulation strategies that work in complex, real-... ...health diagnostics, and data-driven analysis of robotic system behavior...OperationsLocal area$140k - $147k
...were born digital. Today our strategy and management capabilities... ...enhanced by creativity and driven by responsibility. We’re optimists... ...by blending marketing, CX, creative, AI, and deep industry expertise... ..., energy, and more to scale operational excellence and drive brand-led...OperationsWork at officeImmediate startWorldwide3 days per week$250k
...Job Description Senior Director, Partnerships, Platform Go-to-Market Strategy & Activation (Butterfly... ...with intelligent software, AI, services, and education... .... You will operate at the intersection of chip... ...Maintain a structured, data-driven system for tracking partner...OperationsH1bWork at officeImmediate startShift work2 days per week- ...seeking a Customer Experience leader to scale AI-powered support and knowledge systems. You... ...HITL workflows, and collaborate with CX, Engineering, and BizOps to hit key KPIs while... .... The role emphasizes hands-on QA, data‑driven decision making, and cross‑functional...Operations
$176.04k - $207.1k
...EAA) Business Unit Delivery team builds and operates the internal platforms that help Coinbase scale. Within EAA, the Compliance CX Agent Experience team owns Agent Cockpit, the... ...technical PRDs. Utilizes generative AI responsibly, maintaining human oversight to...OperationsLocal area- MaintainX is the world's leading AI-powered maintenance and asset management... ...ingestion pipelines, indexing strategies, query semantics, or operational runbooks each time.In addition to Search... ...and flexible work culture.A mission-driven company supported by a collaborative...OperationsImmediate startWorldwideFlexible hours
$180k - $357k
...industries. Our growth is driven by delivering real... ...seeking an Associate Managing Director to join our Pricing & Commercial... ...evolution of the firm's AI and SaaS product pricing strategy framework, grounded in... ...is preferred Experience operating in complex, matrixed...OperationsH1bLocal area$224k - $280k
...Datadog.Technical Solutions Operations (TSO) exists to make... ....We're looking for a Director of Technical Program Management... ...at the intersection of strategy and execution: you'll... ...teams. Deploy AI to create operational leverage... ...-oriented and metric-driven — you define success...OperationsWork at officeShift work- Obsidian is seeking experienced Patient Access leaders in San Francisco to enhance AI systems for healthcare workflows. You will lead critical operations like pre-registration, scheduling, and train teams to improve registration processes. The ideal candidate has over...OperationsRemote job
$104.9k - $199.07k
...purpose is to empower easy, data-driven decision-making on important healthcare... ...healthcare analytics and AI products. This role will help shape the strategy, roadmap, and delivery of shared... ...engineering teams to build, ship, and operate MedInsight solutions more...OperationsFull timeWork experience placementRemote workFlexible hours- Amgen seeks a Director of External Research & Development - Technology Innovation Business... ..., evaluation, and transactions for AI-enabled technologies across biotech... ..., CA, partners with R&D, Commercial, Operations, Legal, and Strategy to accelerate research and enterprise...Operations
- Genius AI is seeking a Strategy & Operations Manager for the Customer Experience team. You will own the strategy behind scaling CX without proportional headcount growth, building cost models,... ...impact grows. You will report to the Director, CX Ops & Fraud and work in-person...OperationsWork at office
$80 per hour
Mercor is seeking a Patient Access Leader to oversee end-to-end patient access operations in a fully remote setting. This role requires leadership in registration, scheduling, and insurance verification, ensuring compliance with HIPAA and CMS guidelines. The ideal candidate...OperationsRemote jobHourly pay$192.3k - $307.6k
...strategic and execution-oriented leader to join as Director, Global Cross Border Issuance Strategy & Operations. This role will help Visa scale Cross Border... ...in a complex matrix, ensuring issues are framed, driven, and escalated within appropriate functional ownership...OperationsWork experience placementWork at officeLocal area$230k - $280k
...the only vertically integrated AI infrastructure company built from the ground up, we own and operate each layer of the stack — from... ...and partners advance their AI strategies, and be part of a high-... ...communication for delivering clear, data-driven, decision-oriented updates to...OperationsTemporary work$200k - $240k
...the only vertically integrated AI infrastructure company built from the ground up, we own and operate each layer of the stack — from... ...and partners advance their AI strategies, and be part of a high-... ...dashboards and deliver crisp, data-driven executive updates.Phase 0 planning...OperationsTemporary work- ...insights, recurring technical gaps, and operational feedback to shape product development, tooling, and GTM strategies Identify and implement processes... ...API setups Experience leveraging AI tools, machine learning workflows, or AI-driven solutions to optimize technical...OperationsWork at office2 days per week1 day per week
$163.64k - $336.9k
...? It’s Possible.At Pinterest, AI isn't just a feature, it's a powerful... ...company OKRs. You will operate at the intersection of technical... ..., and long-term business strategy, shaping the future of search... ...regulatory compliance in data-driven environments.Experience working...OperationsWork at officeLocal areaRemote workRelocation package$141.93k - $177.41k
...and finance teams to accelerate operations, gain real-time visibility,... ...control spend effortlessly. Brex’s AI-native automation and world-... ...an AI-native company, our CX organization leads that shift:... ...operator & leader to own the strategy and execution of AI-powered customer...OperationsWork at officeRemote workWork from homeShift work$150k - $320k
...motivated by our mission and operating principles. You move... ...” end-to-end. You use AI to work smarter and... ...next.About the teamThe Strategy & Operations team at Airwallex... ...a seasoned Associate Director of Revenue Strategy to... ..., using data-driven insights to coach frontline...OperationsTemporary workLocal areaWorldwide$138k - $197k
.... 2 years of experience with data center operations and automation within critical infrastructure... ...of experience orchestrating program strategy and leading program teams to deliver business... ...Centers safer and more efficient. The AI and Infrastructure team is redefining what...OperationsWorldwide$159.9k - $325.9k
...Overview We are seeking a Director of Sales Operations, Technical Pre-Sales (TPS)... ...operations, bringing together strategy, business operations, and... ...new processes, tools, and AI-enabled workflows Ensure strong... ...impact, powered by AI and driven by human ingenuity.Our 30,0...OperationsFull timeTemporary workLocal areaWorldwide
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