AI-Driven CX Operations Lead
3M HEALTHCARE
Hover is seeking a Customer Experience leader to scale AI-powered support and knowledge systems. You will own the automation roadmap, design HITL workflows, and collaborate with CX, Engineering, and BizOps to hit key KPIs while guiding a hybrid US team across our SF and NYC offices. The role emphasizes hands-on QA, data‑driven decision making, and cross‑functional leadership to deliver scalable AI solutions in a customer‑facing environment. #J-18808-Ljbffr 3M HEALTHCARE
Vacancy posted 2 days ago
Similar jobs that could be interesting for youBased on the AI-Driven CX Operations Lead in San Francisco, CA vacancy
- Watershed in San Francisco is looking for a strategic operator to join our Customer organization, focusing on building the operational... ...operations, able to design scalable models and leverage AI-driven workflows. With 5+ years in customer-side GTM operations at high...Suggested
$200k - $250k
Launch Tennessee is seeking a Controller to lead accounting operations and oversee the monthly close, ensuring compliance and accountability. In... ..., build essential financial controls, and implement AI-driven solutions to modernize accounting processes. With over 10...Suggested- Bundoran Group is looking for a Customer Experience Lead to enhance operational efficiency for millions of global users. This role requires someone... ...in a startup or gaming context, and must be fluent with AI tools, including ChatGPT and Claude. A passion for fast-paced...Suggested
- Whipple Learning Cove is seeking a Business Operations Associate to enhance efficiency across teams in San Francisco. Responsibilities include... ...role, strong leadership skills, and proficiency in MS Excel and AI automation tools. This in-office position demands regular...SuggestedWork at office
$151.2k - $189k
...data that make it consistent, fast, and measurable. The Talent Operations Lead is the operational backbone of our TA function — and its chief... ...every recruiter on the team more effective: the automations, AI tooling, ATS workflows, and analytics that turn recruiting chaos...SuggestedWork experience placementSummer holidayLive outWork at officeLocal areaFlexible hours2 days per week- Sierra is looking for a dynamic individual to build and run its operating system, ensuring visibility and accountability across the business. This role involves leading initiatives to accelerate growth into new markets and working closely with business leaders to address...Flexible hours
- EPAM Systems, Inc. is seeking a senior leader to shape AI-driven business operations and go-to-market strategy. You will blend deep operational expertise with hands-on AI program leadership to guide global transformations, collaborating across R&D, supply chain, manufacturing...Remote job
- Relevance AI in San Francisco is hiring a Revenue Operations Lead to optimize their go-to-market strategies. This pivotal role involves owning the systems and processes that drive business performance while collaborating with various teams including sales and marketing....
- Notion is seeking a senior strategy leader to join the Business Operations team in San Francisco. You will partner with Engineering, Product, and Design to identify high‑leverage opportunities, define problems, drive execution, and present strategic recommendations to...
- Salesforce is looking for an Operations Manager for Data Solutions to support their AI strategy in San Francisco. This role requires 4-6 years of experience in business operations, focusing on maintaining operational dashboards, identifying process gaps, and managing operational...
- A leading solar brokerage firm in San Francisco is seeking a Marketplace Operations Lead to enhance partner experiences within the renewable energy sector. This role emphasizes building relationships with solar developers, managing project bids, and improving operations...
- Strella in San Francisco seeks a candidate to manage high-impact workstreams and translate customer feedback into product priorities. This role requires 3-6 years of experience in relevant fields, strong execution abilities, effective communication skills, and a builder...
- Airwallex is looking for a Senior Manager, Risk Operation Strategy, based in San Francisco. In this hybrid role, you will shape the global risk management approach, utilizing your strong data analytics skills to find anomalies and enhance risk controls. The successful candidate...
- Watershed is seeking a strategic operator to join our GTM Operations team in San Francisco. This role is pivotal in managing and optimizing our Sustainability Advisory & Services, where you'll build models that inform decision-making and enhance operational workflows....
$132k - $170.5k
...LiveRamp’s Customer Strategy & Operations team needs a senior... ...renewal problems arise. Lead and evolve the customer... ...insight, brief CS & CX executive teams, surface... ...and Data Engineering for AI automation. Qualifications... ...consulting in SaaS or data‑driven enterprise software;...Contract workWork at officeWork from homeFlexible hours2 days per week$169.1k - $270.8k
...in San Francisco seeks a Manager of Analytics & Agentic Platform Operations to enhance our data platform. The role demands hands-on... ...will be pivotal in implementing security protocols, orchestrating AI agents, and maintaining operational efficiency. A competitive salary...$155k - $210k
Patch is seeking a Business Operations Lead in San Francisco to build systems and AI-native workflows that enhance efficiency across Go-to-Market, Finance, Engineering, and Product. The role requires 7+ years of experience in business operations and strong skills in analytics...- BetterUp in San Francisco is seeking a Talent Acquisition Operations AI Enablement Lead. In this role, you will oversee the recruiting tech stack, implement AI solutions, and ensure systems enhance recruiter effectiveness. You will partner with talent leads to optimize...
$132k - $170.5k
...LiveRamp's Customer Strategy & Operations team to build the usage... ...renewal problems. Lead and evolve the customer... ...what to do. Brief CS & CX Executive Teams on where... ...flows into CS tooling; use AI & automation tools to... ...consulting in SaaS or data‑driven enterprise software;...Contract workWork at officeWork from homeFlexible hoursNight shift2 days per week- OpenAI is seeking a strategic operator to manage its Customer Education programs. The role involves overseeing the content portfolio, ensuring... ...shaping how enterprises learn, adopt, and succeed with advanced AI technologies, located in San Francisco. #J-18808-Ljbffr OpenAI
- BetterUp is seeking a senior Talent Operations leader to own and evolve our recruiting technology stack, drive AI‑enabled workflows, and partner with IT, Legal and InfoSec to scale governance. You will build integrations, dashboards, and scalable processes across Ashby,...
$185k - $220k
...time Department Revenue Operations & Strategy About Us:... ...calendar, and email—with AI built in to find answers... ...several years. This role will lead strategy and execution... ..., data- and process-driven, and brings expertise in... ...experience (e.g. Sales, CS, CX, Marketing Ops) We hire...Full timeWork at officeLocal area$239k - $270k
Suno is seeking a leader for Customer Experience & Safety Operations in San Francisco, California. This role blends customer support and operational... ...ground up. The leader will drive a customer-first culture at an AI-native music company, ensuring all functions prioritize user...$230k - $260k
...Notion is the collaborative AI workspace where teams and agents... ...Notion. About The Role The CX Strategy & Ops Lead is responsible for designing... .... Identify and implement operating frameworks to streamline... ...analyze data and make data‑driven syntheses, diagnose and scope...Local area- A leading marketing technology company in San Francisco is seeking a Marketing Operations Lead. This role involves optimizing systems, processes, and integrations to enhance demand generation. The ideal candidate will have over 8 years of experience in B2B marketing operations...
$190k - $220k
...Role HeyGen is building a modern, AI-native revenue motion where product usage... ...sales engage. We are looking for a Revenue Operations Lead to take ownership of how revenue moves... ...-value leads using inbound and product-driven signals. This role sits at the intersection...Work experience placementHeyGen
San Francisco, CA4 days ago- ...world financial data and workflows. Join in redefining accounting operations, supporting fast-growing companies, and building innovative... ...processes. Candidates should have 2+ years of accounting experience and a passion for using AI in this domain. #J-18808-Ljbffr Quanta
- ...for how patients and providers connect, driven by AI, built to embrace the complexities of healthcare... ...future where AI is embedded into how we operate, not layered on top. We're looking for a... ...Sit one‑on‑one with each department lead to shape their quarterly AI goals and...Work at office
Assort Health
San Francisco, CA2 days ago $174k - $262k
Zendesk is looking for a Senior Operations Manager in San Francisco to enhance Product Development Operations. You will be responsible for improving planning, execution, and delivery tracking while using your experience in a SaaS environment and familiarity with Scrum...Work at officeRemote work$134.7k - $168.37k
### Senior Marketing Operations Manager, Product-Led Growth####... ...join us**Brex is the AI-powered spend platform.... ...operations, leveraging AI-driven automation, agentic... ...cross-functionally with CX, Operations, Sales, and... ...the Marketing Operations lead ensuring technical implementation...Work at officeRemote workWork from home3 days per week
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to AI-Driven CX Operations Lead. Be the first to apply!
Related searches
- network operations center team lead San Francisco, CA
- operations leader San Francisco, CA
- operations lead San Francisco, CA
- revenue operations San Francisco, CA
- service operations leadership development program San Francisco, CA
- vice president of operations San Francisco, CA
- operations agent San Francisco, CA
- engineering operations technician San Francisco, CA
- finance operations San Francisco, CA
- operations processor San Francisco, CA