Strategic Operations Lead: AI-Driven Knowledge & Change
Asana
Asana is seeking a Knowledge Base Administrator & Content Lead to enhance internal knowledge assets and governance across Support channels. You will author content, manage templates, and drive automation to improve accuracy and response quality. This role collaborates with Support, Engineering, Product, and Enablement to stay ahead of changes and ensure documentation readiness. The position is based in San Francisco with an office-centric hybrid schedule. #J-18808-Ljbffr Asana
- Hover is seeking a Customer Experience leader to scale AI-powered support and knowledge systems. You will own the automation roadmap, design HITL workflows... ...and NYC offices. The role emphasizes hands-on QA, data‑driven decision making, and cross‑functional leadership to...Suggested
- Cooper AI Tech, Inc. is seeking a Business Operations Manager to scale our AI-powered insurance platform. You will work directly with the leadership team to identify strategic opportunities, bring structure to ambiguity, and drive execution on high-impact initiatives....Suggested
- ...immigration law, product, operations, and high-growth... .... We're hiring a Strategic Finance & Operations Lead to be the first... ...model the cost of any change before we make it... ...instead of tribal knowledge Vendor and tooling... ...re a small, mission-driven team reimagining immigration...SuggestedWork at office
$218.4k - $365.2k
...SalesforceSalesforce is the #1 AI CRM, where... ...we know it is changing and we're... ...at the company leading workforce transformation... ...the Unified Knowledge Services team —... ...the enterprise operates today and how... ...intelligent, agent-driven platformsAct as a Strategic External...SuggestedFull time$150.1k - $227k
...SalesforceSalesforce is the #1 AI CRM, where humans... ...as we know it is changing and we're looking... ...at the company leading workforce... ...Digital Success and Operations Senior Lead owns the... ...performance, and strategic recommendations to... ..., job-related knowledge, skills, and experience...SuggestedFull timeContract work- ..., we’re moving AI out of the lab... ...automated, data‑driven test frameworks... ...scalable production operations. Key... ...Line Bring‑Up Lead test bring‑up for... ...systems testing Knowledge of diagnostics,... ...creative and proven strategic thinking to... ...contained Ensure test changes are deployed...Contract workImmediate startRemote workShift workNight shiftDay shift
- ...empathy with our customers. As a Strategic Operations Lead (L5) on the Customer Support... ...will own the internal Support knowledge base—the core content layer that fuels our AI-powered chatbot, self-service... ...Product teams to translate business changes into clear documentation,...Work at officeLocal areaWork from homeWorldwide
- ...is an enterprise AI platform on a mission... ..., integrates knowledge and personalization... ...without costly system changes. We’re laying the... ...This role is the operational and technical backbone... ...end-to-end on strategic pilots. Not coordination... ...We are data‑driven Be entrepreneurial...Immediate start
- Whipple Learning Cove is seeking a Business Operations Associate to enhance efficiency across teams in... ...ideal candidate should have 2+ years in a strategic role, strong leadership skills, and proficiency in MS Excel and AI automation tools. This in-office position demands...Work at office
- Cooper AI Tech, Inc. is seeking a high-impact generalist to join the leadership team... ...across the organization. You’ll identify strategic opportunities, structure ambiguity, and drive... ...questions, analyze markets, and improve operations in a rapidly growing AI-focused insurance...
- Happyrobot in San Francisco is seeking a Strategic Finance & Business Operations hire to establish the finance function and drive projects across the... ...experience in a high-growth tech environment. Join us to shape the future of AI-driven enterprises! #J-18808-Ljbffr Happyrobot
- OpenAI is seeking a strategic operator to manage its Customer Education programs. The role involves overseeing the content portfolio, ensuring... ...shaping how enterprises learn, adopt, and succeed with advanced AI technologies, located in San Francisco. #J-18808-Ljbffr...
- Hover seeks a leader to own the operational engine behind its Inbound Customer Experience team, overseeing a ~50‑person... ...drive KPI performance, budget discipline, and the knowledge base, while guiding the shift toward AI‑assisted, human‑in‑the‑loop support. You’ll partner...Shift work
- Mercury is seeking a leader to own the internal knowledge infrastructure, defining the taxonomy, validation workflows, and governance that... ...information is organized for leadership reporting, roadmap views, and AI agents, driving adoption of standardized systems across product,...
$340k - $370k
...COO, the VP of Revenue Operations is a critical driver of... ...that team works through AI. You will partner... ...strategy. What You'll Do Lead and scale a high-performing... ..., and serving as a strategic partner to GTM leaders... ...point of view on how they change what's possible in RevOps...Work at officeLocal areaImmediate startRemote workRelocationFlexible hours3 days per week$150k - $217k
Product Strategy and Operations Lead, YouTube Strategic Analytics Mid Experience driving... ...expertise and applied knowledge within relevant area. Bachelor... ...work and prioritize in a changing/evolving environment. Excellent... ...by providing data-driven thought leadership behind...$198k - $271k
Ramp is seeking a Strategic Enterprise Customer Success Manager to lead transformation journeys for enterprise-level clients... ...and possess strong skills in change management and stakeholder engagement... ...engagement. This role requires fluency in AI tools and an ability to...Flexible hours- ...making. The ideal candidate will have a Bachelor’s degree and over 5 years of experience in project management, change management, and a proven ability to utilize AI tools to improve workflows. Strong communication skills are essential for success in this fast-paced...
- ...supportive, purpose-driven environment for... ...Technology to lead and transform our IT operations as we separate... ...technology with strategic objectives.Key Responsibilities... ...governance of AI usage in IT,... ..., problem, change, and... ...accountability and knowledge sharing by maintaining...Work at officeFlexible hours
$7.5k
...applies state-of-the-art AI and machine learning... ...Corporate IT Services operations Lead to join our Corporate... ...support expertise with strategic leadership, team... ...metrics, KPIs, and data-driven decisionsExperience supporting... ...changeWorking knowledge of modern workplace technologies...Work at officeLocal areaShift work$148.84k - $175.1k
Coinbase is seeking a Technical Program Manager focused on improving knowledge systems within customer support operations. You'll work cross-functionally to bring programs from concept to execution, ensuring efficient workflows and customer satisfaction. Applicants should...- ...Bedrock, we’re moving AI out of the lab and... ...and robotic fleet operations. This role sits at... ..., and AI‑driven workflows. Key Responsibilities... ...& Design Quality Lead Design for Quality... ...and proven strategic thinking to drive... ...into process changes, supplier variation...Permanent employmentContract workWork at officeFlexible hoursShift workNight shiftDay shift
$132.3k - $272.38k
...Possible.At Pinterest, AI isn't just a... ....The Strategy & Operations team is a key strategic partner for... ...relevant data, leading analyses and developing... ...plus working knowledge of sales systems... ...providing data-driven business insights... ...successful in a changing, complex, fast-...Work experience placementWork at officeLocal areaRelocationRelocation packageFlexible hours$230k - $260k
...collaborative AI workspace where... ...place where your knowledge, projects,... ...Strategy & Ops Lead is responsible... ...at scale. As a strategic partner to CX Leadership... ...and implement operating frameworks to... ...enhancements/changes to tech stack for... ...and make data-driven syntheses, diagnose...Local area$121.6k - $190k
Scale’s Generative AI business unit is currently seeing historic levels of growth. As a Strategic Projects Lead (SPL), you will leading initiatives that will drive $XXM+ in new... ...should be prepared to wear many hats such as Operator, Product Manager and customer-facing...Full time$155k - $210k
Patch is seeking a Business Operations Lead in San Francisco to build systems and AI-native workflows that enhance efficiency across Go-to-Market, Finance, Engineering, and Product. The role requires 7+ years of experience in business operations and strong skills in analytics...- BetterUp in San Francisco is seeking a Talent Acquisition Operations AI Enablement Lead. In this role, you will oversee the recruiting tech stack, implement AI solutions, and ensure systems enhance recruiter effectiveness. You will partner with talent leads to optimize...
$625 per month
...constructs, and operates the most... ...growth, mission‑driven company in a pivotal... ...You’ll be the strategic partner the People... ...of People and leads the HR... ...Operations Excellence & Change Management... ...modernize: apply AI and automation... ...needs. Strong knowledge of compliance,...Hourly payWork at officeLocal areaHome officeFlexible hoursShift work$252k - $335k
Strategic Operations Lead, User Safety & Risk Operations Trust & Safety - San Francisco At OpenAI, our... ...nexus because new deployment models can change what signals OpenAI can see, who owns response... .... They are technically comfortable, AI‑fluent, analytically strong, and able...Work at office3 days per week- Relevance AI in San Francisco is hiring a Revenue Operations Lead to optimize their go-to-market strategies. This pivotal role involves owning the systems and processes that drive business performance while collaborating with various teams including sales and marketing....
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