Receptionist

Are you a friendly, self-motivated professional with strong attention to detail? Join the Good Shepherd team as a Receptionist and make a meaningful impact every day. In this role, you'll serve as the first point of contact for residents, families, and visitors-creating a welcoming environment while providing essential support across the organization. In addition to joining an excellent team, Good Shepherd offers a collaborative workplace and a competitive benefits package to employees.

• Deliver exceptional customer service to residents, staff, and visitors
• Monitor the front lobby and manage incoming phone calls in a professional and timely manner
• Greet and direct guests, vendors, residents, families, and employees with warmth and professionalism
• Provide administrative and clerical support to various departments as needed
• Maintain the cash box and accurately record resident trust account transactions

• Generous Paid Time Off
• Earned Safe & Sick Time Off
• FREE Option for Health, Dental, Vision & Life Insurance for Employee
• Pay-In-Lieu of Benefits for Extra $4 per Hour (Eligibility Requirements Apply)
• 401K with Company Match
• Employee Referral Bonus
• Tuition Reimbursement & Scholarship Opportunities

• High school diploma or equivalent required
• Previous customer service, receptionist, administrative or office experience preferred
• Experience in healthcare, senior living or long term care setting preferred
• Basic computer proficiency and keyboarding skills required
• Strong verbal and written communication skills required
• Strong organizational skills with the ability to prioritize multiple tasks and manage interruptions required