Practice Associate - Primary Care Totowa

Job Description

Provides a variety of clerical functions for the department supporting the primary assigned division and providing cross support of other divisions as required. Responsible for providing all practice support duties according to established policies and procedures. Executes daily tasks in a prompt and accurate manner. Performs all pre-visit and post-visit follow-up tasks. Ensures excellent customer service, efficient patient flow, effective communication with patients, physician and other hospital departments. The primary goals are patient, customer and Provider satisfaction and accurate billing, and timely resolution of registration and billing exceptions.

Qualifications

Work requires a High School diploma or equivalent and one to two years of previous work related experience. Proficiency in MS Office required: Word, Excel, Access, Outlook and PowerPoint. Bilingual preferred. Work requires communication skills needed to frequently answer telephone calls and work with multiple interruptions and still sustain positive communication. Valid driver's license with no pending violations and an acceptable safe driving record, as well as compliance with Qualifications to Drive a System Vehicle as well as all policies as outlined in the SJHS Fleet Management & Safety Program.

About Us

St. Joseph's Health is recognized for the expertise and compassion of its highly skilled and responsive staff. The combined efforts of the organization's outstanding physicians, superb nurses, and dedicated clinical and professional staff have made us one of the most highly respected healthcare organizations in the state, the largest employer in Passaic County, and one of the nation's "100 Best Places to Work in Health Care".

Benefits Eligibility: (Full-time and Part-time Employees-over 20 hours a week)

• Competitive salary*
• Robust benefits with health, dental, Rx and vision plans
• 403b retirement plan options with company match**
• Health & Wellness*
• Non-Profit Health System eligible for Federal Student Loan Forgiveness
• PTO, and paid holidays
• Tuition reimbursement
• Employee Assistance Program
• LTD : Long Term Disability
• Life Insurance Options
• Onsite Day care Program

*Available for Per Diem Employees and Part-time Employees working under 20 hours per week.

** 403b Company Match not applicable for Per Diem Employees and Part-time Employees working under 20 hours per week.

Pay transparency: St. Joseph's Health provides a salary range to comply with New Jersey Law. The rate of pay for each position will be determined based on a variety of factors including the candidate's relevant experience, qualifications, skills, etc." The salary range does not include incentives, differential pay or other forms of compensation.

About the Team

St. Joseph's Health officially opened the Totowa Health Campus during a special ceremony that included a ribbon cutting and a blessing by the Most Reverend Kevin Sweeney, Bishop of the Diocese of Paterson. More than 100 people attended the event, including Congressman Bill Pascrell, 9th District of New Jersey; John Coiro, Mayor of Totowa; and Senator Kristen Corrado, of New Jersey's 40th Legislative District.

The new campus, located at 225 Minnisink Road in Totowa, is a 140,000-square-foot facility that integrates a comprehensive listing of outpatient services, including primary and urgent care, diagnostic imaging including MRI and CT, Radiology, Lab Services and Pharmacy all under one roof. A host of medical and surgical physician offices are located on the campus, including cardiology, urology and gynecology, along with specialty Centers including Rehabilitation and Physical Therapy. This fall, the health campus will also be the new home of a Comprehensive Cancer Center opening in October.

Job Info

• Job Identification 20261117
• Job Category Administrative & Clerical
• Posting Date 06/23/2026, 07:32 PM
• Job Schedule Full time
• Job Shift Day
• Locations 5520-T-PRIMARY CARE (On-site)
• Hourly Salary Range 24.90-34.87