Controller

The Controller is the senior financial leader responsible for managing and strengthening the financial, administrative, and HR operations across all owned business entities and any future subsidiaries. This role ensures financial integrity, compliance and scalable processes across an MSP environment with SOC 2 requirements, recurring revenue models, project-based billing and multi-entity financial structures. The Controller oversees accounting, HR administration, financial strategy, controls, audits and cross-entity reporting while enabling healthy growth, operational alignment and executive decision-making. What You’ll Do: Financial Leadership and Strategy Serve as the financial leader for our client and all affiliated entities. Develop and manage multi-entity budgets, forecasts, financial models and long-term planning. Provide strategic insight to support growth, acquisitions, new service lines and investment decisions. Lead cash flow forecasting and financial risk assessments across all businesses. Financial Controls and SOC 2 Alignment Establish and maintain internal controls aligned with the SOC 2 Trust Services Criteria. Maintain audit-ready financial documentation, segregation of duties and access controls. Oversee the financial components of SOC 2 compliance across systems, processes and personnel. Multi-Entity Accounting and Administration Oversee all accounting operations for our client, rental properties, nonprofit operations and any additional business ventures, including AP, AR, GL, reconciliations, payroll accounting, and month-end/year-end close for each entity. Manage multi-entity general ledgers, intercompany transactions, allocations and consolidations. Maintain accurate financial records in QuickBooks Online and integrated systems. MSP-Specific Financial Operations Oversee our client’s recurring revenue cycles, usage-based services, device/user counts, licensing programs and service retainers. Ensure strict adherence to Managed Services Agreements, Standard Billing Agreement terms, fee schedules and termination clauses. Validate project-based billing, hardware/software procurement billing and capital expenditure management. Contract and Agreement Compliance Interpret and enforce financial terms of MSAs, SOWs, rental agreements, vendor agreements and nonprofit funding requirements. Support renewal cycles, annual fee adjustments and margin optimization across all entities. Financial Reporting and Business Insights Produce executive-level financial reporting across all business units. Deliver entity-specific and consolidated P&L, balance sheet, cash flow and KPI dashboards. Provide margin analysis on service lines, rental assets and nonprofit programs. Human Resources Oversight (this is strategic HR oversight, not day-to-day HR administration) Oversee high-level HR functions including compensation strategy, benefits strategy compliance, and policy governance. Ensure HR practices support SOC 2, cybersecurity, confidentiality and operational standards. Support leadership in recruiting strategies, role planning and workforce budgeting. Oversee performance review processes, documentation standards and organizational structure planning. Advise on employee relations matters at the executive level; escalate as necessary to legal/HR partners. Lead the implementation of scalable HR systems and processes for growth. Ensure financial and administrative systems support multi-entity operations. Partner with legal, insurance and compliance partners to maintain risk mitigation practices. Oversee business licenses, contracts, insurance renewals and entity compliance filing requirements. Manage banking relationships across all entities. Lead and develop accounting and administrative staff across all companies. Implement scalable workflows and training for accounting, HR admin, and operations support teams. Foster a culture of accountability, integrity, transparency and continuous process improvement. #J-18808-Ljbffr