Lead Salesforce Business Analyst
Grey Parrot Systems LLC
Grey Parrot Systems is hiring a Lead Salesforce Business Analyst who knows Salesforce deeply, translates business requirements into accurate functional specs, and ideally brings NetSuite ERP knowledge to support cross-platform integration engagements.
About Grey Parrot Systems
Grey Parrot Systems is a women-owned, BEP-certified IT services firm headquartered in Naperville, IL. We deliver AI-first, governance-driven digital transformation for mid-market enterprises — and we're growing.
Must-Have Skills
- 8+ years of BA experience — 5+ years Salesforce focused
- Deep Salesforce platform knowledge — Sales Cloud, Service Cloud, CPQ, FSL, and Flows
- Strong requirements elicitation — discovery workshops, process mapping, and stakeholder interviews
- Ability to write accurate Salesforce functional specs — configuration, Flow designs, Apex customization, and integration requirements
- Strong gap analysis — current-state Salesforce assessment vs. business requirements with clear remediation recommendations
- Jira — user stories, acceptance criteria, and backlog management
- Excellent stakeholder communication — sales, operations, and technology leadership
- NetSuite knowledge — strong plus: understanding of NetSuite Finance, Procurement, or Billing to support Salesforce-NetSuite integration requirement definition
What You'll Do
- Lead requirements elicitation across Salesforce workstreams — Sales Cloud, Service Cloud, CPQ, and FSL
- Conduct gap analysis and write detailed functional specifications — configuration, Flows, and integration specs
- Own the Salesforce BA backlog in Jira — epics, user stories, and sprint-ready acceptance criteria
- Support UAT planning and execution with business stakeholders and Salesforce developers
- Define Salesforce reporting requirements — reports, dashboards, and analytics views
- Leverage Claude and AI tools to accelerate requirements documentation and user story generation
Details
- Location: Remote
- Experience: 8+ years
- Type: Contract
- NetSuite knowledge: Strong plus
- Start: Immediate
Stay Connected
Vacancy posted 8 hours ago
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