Receptionist

Receptionist The Receptionist is the first point of contact for the Business Service Center and provides administrative and office-services support for daily operations. This role creates a welcoming, professional experience for employees, visitors, vendors, and callers while supporting the efficient operation of the office. The position reports to the Office Manager and Executive Assistant. The regular schedule is 8:00 a.m. to 5:00 p.m., Monday through Friday, with overtime as necessary. Responsibilities include answering, screening, and routing calls; responding to routine inquiries or taking accurate messages. Greet and check in visitors, issue badges, notify hosts, and direct guests appropriately. Follow building-access and security procedures and maintain a professional reception area. Receive, sort, and distribute mail and packages and prepare outgoing mail. Monitor, order, organize, and distribute approved office and general-use supplies. Provide backup support for Business Service Center maintenance requests by entering, routing, tracking, and communicating updates; escalate urgent facility or safety concerns. Review meeting-room calendars, confirm availability, enter reservations, and prepare rooms for meetings and events. Set up and clean up staff lunches and office events and assist with catering deliveries. Prepare and distribute Business Service Center announcements, reminders, signage, and office updates. Provide administrative support, manage competing priorities, document follow-up needs, and complete other duties as assigned. Qualifications include a high school diploma or equivalent required. Four years of front-desk or administrative experience handling multiple telephone lines preferred. Strong communication, interpersonal, organizational, and customer-service skills with excellent attention to detail. Ability to work independently, manage competing priorities, and remain composed during frequent interruptions. Proficiency with Microsoft 365 applications, including Outlook, Word, Excel, PowerPoint, and Teams. Ability to remain at the reception desk for extended periods, move throughout the building, assist with event setup and cleanup, and lift or carry materials weighing up to 25 pounds. Equal Opportunity Employer: We are an Equal Opportunity Employer and do not discriminate based on race, color, religion, sex, national origin, age, disability, or any other protected status. Employment is contingent upon successfully completing all applicable pre-employment requirements in accordance with federal, state, and local law.