Maintenance Tech Lead I

Maintenance Technician Lead I

The primary responsibilities of the Maintenance Technician Lead I is to maintain the appearance of the property in excellent condition, both inside and out. Daily responsibilities may include running work orders (electrical, plumbing, HVAC, etc.), appliance repairs and exterior maintenance. Maintenance technicians are required to respond to after-hour emergencies; being on-call is a job requirement.

Essential Duties And Responsibilities

The Maintenance Technician Lead I's duties and responsibilities include, but are not limited to, the following:

• Conduct all business in accordance with company standards and local city, state and federal codes when applicable (e.g., OSHA, ADA, Fair Housing, etc.) Other duties may be assigned.
• Assign Tasks to Maintenance Technician I's
• Audits Work Performed By Maintenance Technician I's
• Mentors and Trains Maintenance Technician I's in Basic: Drywall, Carpentry, Plumbing, Painting, Electrical, HVAC, Masonry, HAZMAT Abatement, and Appliance Repairs
• Performs Advance: Drywall, Carpentry, Plumbing, Painting, Electrical, HVAC, Masonry, HAZMAT Abatement, and Appliance Repairs
• Performs Job Responsibilities of Maintenance Technician II
• Performs Minor to Complex Skilled Maintenance Tasks in Construction
• Reports Turnover Inventory of Parts and Maintenance Materials to Supervisor
• Supervises the Upkeep and Maintenance of Shops & Equipment
• Assist management team with other various tasks required.
• Meticulously maintains curb appeal.
• Knowledgeable regarding and upholds all Company policies, goals and values.
• Represents the community in a professional manner at all times-on/off property.
• Delivers communication documentation to residents.
• Contributes to resident retention programs.
• Monitors the grounds for safety hazards and ensures unsafe conditions are promptly identified, reported and corrected.
• Gains ongoing knowledge and ensures compliance with all Company, local, state and federal safety rules.
• Must maintain a neat, clean and professional appearance, and convey courteous, respectful conduct, while working and/or present at any of the communities.
• Must demonstrate ability to satisfactorily perform job duties without seeking outside contractor assistance.
• Must demonstrate excellent customer service and ability to contribute to and foster a team approach to serving residents and maintaining a desirable community.
• Must comply with expectations for performance and conduct as set forth in the employee handbook.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or ability required. Reasonable accommodations are available, upon request, to assist qualified persons with disabilities to perform the essential functions of the job, as needed.

Work Hours :

40 hours or more per week. Weekly schedule may change as required. Weekends as circumstances warrant.

Equipment Required:

Required to wear back support belt, and gloves as tasks dictate.

Equipment/Machinery/Tools:

An employee in this position must be knowledgeable and skilled in the safe use and maintenance of the following tools:

Hand Tools: Various wrenches, hammer, grips, saws, sledgehammer, snips, posthole diggers, etc.

User-Moved Aids: Wheelbarrows, dollies, hand trucks, buckets, jacks, step ladders, full ladders.

Power Tools: Blowers, power washers, etc.

Mechanical Equipment: Motors, pumps, compressors, blowers, electric and hand power augers, etc.

Measuring Devices: Calipers, voltmeters, ohmeters, testing meters, PH tests, gauges, etc.

Education/Experience:

High school diploma or general education degree (GED, or two years' experience in construction or apartment maintenance work and/or training; or equivalent combination of education and experience.

Technical Skills/ Licenses Required:

Must have current Fair Housing certification.

Certified Apartment Maintenance Technician (CAMT) is desirable.

Must have valid CA driver's license and automobile insurance coverage at the level required by law.

HVAC Certificate and valid Pool Certification preferred.

Work Environment :

While performing the duties of this job, the employee is regularly exposed to outside weather conditions. The employee is occasionally exposed to moving mechanical parts; high, precarious places; fumes or airborne particles; toxic or caustic chemicals; and risk of electrical shock. The noise level in the work environment is usually moderate.

Physical Demands:

Reasonable accommodations are available to qualified individuals with disabilities to enable them to perform the essential functions.

Constant need (66% to 100% of the time) to perform the following physical activities:

In order to perform routine maintenance/repairs, pick up debris, access to all levels of the property and buildings, move equipment, appliances, open and close doors, etc. Handle tools and equipment, conduct inventory prepare requisition requests and maintenance reports, must: stand, bend, stoop, squat, kneel, climb stairs or ladders, push or pull, reach above shoulder, grasp, grip, turn, finger dexterity, writing or otherwise communicating information to others.

Lifting/carrying (supplies, blower, ladders, etc.):

Over 150 lbs. Rare need (less than 1% of the time)

75 - 150 lbs. Occasional need (1% to 33% of the time)

25 - 75 lbs. Frequent need (33% to 66% of the time)

1 - 25 lbs. Constant need (66% to 100% of the time)

NOTE: Lifting and carrying of weights exceeding 50 lbs. is often accomplished with assistance from one or more persons and while wearing the required, appropriate safety equipment. Examples of heaviest items lifted include washer/dryers, refrigerators, A/C units, abandoned sofas, etc.

Communications:

Must be able to communicate (orally and written) in a professional manner on a regular basis with prospective residents, current residents, staff, management and co-workers within the company as well as with outside vendors. Must be able to work as part of a team. Follows instructions and responds to management's direction. Takes constructive criticism and uses it as a learning tool.

Supervisory Responsibilities:

• This position has no supervisory responsibilities.

Attendance And Punctuality:

Is reliable and consistently at work and on time; weekend work is required.

Travel:

Travel may be required within the Southern California Region.

Other Competency Requirements For Effective Performance:

An energetic, positive, ethical and enthusiastic leader with strong people management skills. Effective communicator, trainer and motivator. Inspires trust, respect and loyal team relationships.

Understands business objectives (focus on profitability, quality, professionalism, efficiency and effective use of time), and is results driven. Develops practical strategies to achieve business objectives. Makes sound business decisions.

Excels in a fast paced, dynamic environment; ability to adapt to changing priorities; remains organized and focused under pressure; able to meet deadlines.

Calmly and effectively manages conflict, difficult and/or emotional situations; focusing on resolving issues and achieving an effective solution, rather than on blame.

General understanding of company's policies and laws applicable to the conduct of business; follows and enforces such policies and laws.

Works independently with little or only general supervision.

Is accountable for the responsibilities of the position; accepts constructive criticism in a positive manner.

Ability to plan, budget, schedule staff and resources effectively and efficiently.

Treats others with respect; shows sensitivity to and respect for cultural differences; supports diverse workforce and helps to ensure a workplace and living community free from unlawful discrimination and harassment.

Maintains confidentiality and discretion with regard to sensitive proprietary and confidential information of Company, residents, and customers.

GC