HUMAN SERVICES PROGRAM SPECIALIST

HUMAN SERVICES PROGRAM SPECIALIST

The Bureau of Health Facility Regulation seeks a self-motivated individual to serve as a Human Services Program Specialist within the Long-Term Care Services Unit. The successful candidate will function as a member of a cooperative team that is responsible for the registration, licensure, and/or certification of various categories of health care facilities and will be responsible for providing information and technical assistance for all application matters pertaining to licensure and/or certification of assigned programs.

What You Will Do:

• Assemble and review applications and supporting documents for compliance with licensure requirements within statutory timeframes.
• Provide information and technical assistance to licensed providers and applicants.
• Respond to communications, including emails and phone calls relating to provider licensure for the assigned areas of responsibility.
• Compile and maintain a complete and accurate inventory of applicant and provider records for the assigned areas of responsibility.
• Prepare and perform quality control reviews of data entered into the state database and record storage system, correcting data as needed.
• Work cooperatively with coworkers within the unit, bureau, division, and agency to ensure timely and accurate information is available within the Agency and with other state and federal agencies, as appropriate.
• Assist answering the work unit's multi-line phone system and direct callers to the appropriate staff or offices.
• Performs other related duties as may be assigned.

Additional Information:

A good attendance record is essential for any individual in this position as the work involved occurs daily and is time-critical. The individual in this position is expected to report to work daily and on time. Leave must be requested in advance except in emergency circumstances not under the control of the employee.

Benefits of Working for the State of Florida:

• Health insurance (i.e., individual and family coverage) to eligible employees
• Life insurance; $25,000 policy is free plus option to purchase additional life insurance
• Dental, vision and supplemental insurance
• State of Florida retirement options, including employer contributions
• Ability to earn up to 104 hours of paid annual leave as a new employee with the State of Florida
• Ability to earn up to 104 hours of sick leave annually
• Nine paid holidays and 1 personal holiday each year
• Opportunities for career advancement
• Tuition waivers (accepted by major Florida Colleges/universities)
• Student loan forgiveness opportunities (eligibility required)
• Training opportunities
• Flexible Spending Accounts
• Shared Savings Program for select medical services
• Lower copays for prescription drugs
• Health and Wellness discounts

Knowledge, Skills, and Abilities:

• Knowledge of health care facilities and their operation.
• Ability to analyze and evaluate data and make recommendations.
• Ability to communicate effectively both verbally and in writing.
• Ability to work cooperatively as a member of a team.
• Ability to work independently.
• Ability to plan, organize, and prioritize work assignments.
• Ability to understand and apply applicable statutes, rules, regulations, policies, and procedures.
• Ability to utilize computers and other electronic equipment to enter, retrieve and manipulate data required to perform licensure and certification functions.
• Ability to utilize word processing, spreadsheet, database, and desktop publishing software.

Minimum Qualifications Requirements:

• One or more years of professional experience relating to health care delivery or health care administration, other health, rehabilitation, or social services program, or one or more years of experience relating to health care regulation or other compliance monitoring of local, state, or federal requirements.

Location: Tallahassee, FL, US, 32308