Human Resource Specialist

ChildNet, Inc. is a private, not-for-profit community-based care (CBC) agency servicing Broward and Palm Beach County. We are contracted with the State of Florida, Department of Children and Families, to provide case management support to abused, abandoned, and neglected children. ChildNet is nationally accredited by the Council on Accreditation (COA) and employs over 600 staff at its location in Ft Lauderdale and West Palm Beach, Florida.

Job Summary: This position supports the day-to-day operations of the Human Resources functions. Responsible for administrative and project-oriented duties. Supports the Human Resources Department training, supports the effective use of human resources information systems and regulatory compliance, employment records, filing, clerical and additional duties as assigned.

Essential Functions:

The list below is intended to provide an overview of the essential functions of the job. This is not an exhaustive list of all functions and responsibilities that the position may be required to provide.

• Performs professional human resource functions encompassing all aspects of compliance with the standards of established federal, state, and local regulatory standards and guidelines with responsibility for administering compliance with current regulatory guidelines and standards within various functional areas of responsibility, i.e., performance management, employee relations, FMLA administration and policies and procedures and labor law compliance.
• Assists with administering and enforcing human resources policies, programs, and practices including new hire orientation training.
• Maintains accurate and up-to-date human resource files, records, and documentation in compliance with contractual, regulatory, accreditation, legal & ChildNet policy/ procedures requirements.
• Maintains the offboarding documentation process, including organizing, securing, and archiving records for terminated employees in compliance with company policy and legal requirements.
• Maintains the integrity and confidentiality of human resource files and records.
• Maintains accurate records and logs regarding tasks and projects, i.e., social security verifications, annual Department of Motor Vehicle (DMV) records checks, five (5) year background screens, and local background checks.
• Perform audits of New Hire and periodic audits on current HR files and records to ensure that all required documents are received and filed appropriately.
• Supports employees on the utilization of human resources information systems (HRIS) to reinforce the use of technology and empower employees through self-service.
• Assists with administration and annual compliance requirements in accordance with DCF, AHCA and other regulatory requirements.
• Assists with the administration and gathering relevant evidence needed for Verifications of Employment, Workers Compensation and FMLA Requests.
• Support compliance with legal/regulatory requirements and standards governing employment relationship, accrediting standards, and contractual obligations to include ADA, EEOC, FMLA, FSLA, COBRA, ERISA, COA, DCF, safety, and screening standard/requirement.
• Provides clerical support to the HR department.
• Assists with planning and execution of special events, meetings, and management-employee communications.
• Process correspondence and forms of a confidential or sensitive nature.
• Respond timely to email and phone calls. Contact staff to maintain client files and provide necessary information.
• Continuously learn the latest HR best practices to improve workplace efficiency.
• Serves as a back-up to the Receptionist position, when needed
• Perform other duties as assigned.

SKILLS / REQUIREMENTS:

Years of Experience:

• Two (2) year of progressively responsible experience in Human Resources or related field.
• Equivalent combination of education, training and/or experience.

Education/Licenses/Certifications:

• Associate's degree (bachelor's Preferred)

Abilities Required:

• Ability to make complex decisions and balance the needs of stakeholders involved.
• Ability to be sensitive to the service population's cultural and socioeconomic characteristics.
• Ability to manage execution and direct the work of others towards task completion.
• Ability to provide high customer satisfaction with positive service delivery results.

Competencies:

• Community : Employee is committed to providing excellent customer service to internal and external families, caregivers, children, and team members. Employee remains completely focused on the safety and well-being of children. Employee demonstrates a positive attitude and willingness to cooperate with others to achieve goals.
• Quality: Employee can independently plan, prioritize, and complete work with accuracy, attention to detail, and in a satisfactory and consistent manner. Looks for ways to improve and promote quality. Monitors own work to ensure quality and apply feedback to improve performance to achieve organizational goals.
• (Self) Care: Employee can compassionately be a support for others and recognize and appreciate everyone's efforts. Employee can promote a high level of self-care focusing on physical, mental,and emotional well-being while maintaining a healthy work-life balance. Employee can prioritize self, and healthy boundaries to be able to serve the greater good.

Work Environment:

• Typical office environment. Offices with equipment noise. Offices with frequent interruptions.
• Considerable time is spent at a desk using a computer terminal.
• Duties are completed in an office or virtual environment based on business needs.

Local Travel

• 25%

IMPORTANT NOTES:

ChildNet is committed to equal employment opportunity for all applicants without regard to race, sex, age, religion, color, disability, national origin or ancestry, citizenship status, genetic information, marital status, veterans status or military service obligation, medical condition, sexual orientation, or gender identity or expression and any other status protected by applicable law. Including Title VII of the Civil Rights Act, Section 504 of the Rehabilitation Act of 1973, the Americans with Disabilities Act, and CFOP 60-10, Chapter 4. ChildNet is also a Drug-Free Workplace (DFWP).